Heating and Air Reviews & Testimonials Auburn, GA
Mitchell Cooling + Heating has been serving the heating and cooling needs of metro Atlanta and North Georgia since 1992. We are proud of our 5-star heating and air reviews and customer testimonials.
Read what our customers have to say about us in their heating and air reviews.
My air conditioning suddenly went out on Sunday morning and due to the fact it was the weekend, I assumed they were not open. I was mistaken. They advertise 24/7 and this truly is a fact. I held off till Monday morning before I called and I was told they could have somebody come out that afternoon. They did exactly as they said. They called 30 min prior to their arrival. Upon arrival, they fixed the issue in 30 minutes and were out the door to their next destination. They were kind, informative, and prompt just to list a few character traits. I would without question hire this company again.
Everything worked out perfectly for me and I could not be any happier! Kevin was knowledgeable, professional, and a fast worker. I really appreciate his work ethic.
Ryan came to our home and cleaned out the condensation tube on our HVAC system. This had previously (one month ago, literally) been done by another company. In the process of a home inspection, the tubing was requested to be replaced. The technician stated it did not need to be replaced, but blown out. Not sure what he did but one month later it was clogged again, and probably should have been replaced as we requested. Upon calling them to come back they DECLINED. HOWEVER, we called Mitchell and Ryan came out. He was very helpful, pleasant and knowledgeable. Even gave us some pointers on what we could do ourselves. We have removed the other company from our “list” and will always call Mitchell in the future. Excellent customer service, very timely, called as they said they would, and DID THE JOB!
I used Mitchell Cooling + Heating Heating and Air for heating and air conditioning. My air conditioning unit was out. They were very good. I was happy with their service. They did a good job. They also had integrity because they quoted me a higher price and they could have charged it but when they got done it was less. I would use them again.
The workers arrived at 9 AM sharp. They were replacing ductwork as well as installing a new air conditioner and air conditioning coil. There were two workers and both working independently. They were thorough and efficient and got all the work done in a single day. I was very pleased with the work and the cleanup. The air-conditioner cools well. I’ve had no problems and don’t expect to have any at this point. Their price was fair, although not the least expensive estimate that I received. I felt like the quality of their equipment and the quality of their work more than made up for the difference in price
Highly recommend, will use again.
Diagnosed heater issue then provided basic maintenance. Everything went Very smoothly. They were able to quickly diagnose the issue. I signed up for their annual maintenance plan for both units. Price covers a lot including any coolant that needs to be added.
Replaced the fan motor and solenoid in my very old AC unit, that other companies in the past have refused to service (and tried to sell me a new one of course). The tech Andrew was timely, efficient, honest, informative, and responsive to all my questions and concerns. Would not hesitate to call them again if I had heating and air problems. A+!
I used Angie’s List and found Mitchell Cooling + Heating and saw the number of glowing reviews. I contacted them and within the week one of their employees was at my home and provided an estimate. The day of the installation arrived and Andrew and William arrived at exactly the scheduled time, in fact they called to let me know they were on the way. They were extremely polite, professional and efficient. I could not have hoped for better service. They did everything that was promised, cleaned up after the job and tested both the vent and the range to make sure all were in proper working order. The cost and time that it took was exactly what they estimated. I highly recommend this company. In fact while they were here I signed a contact for the company to check my HVAC twice a year. It was a very lucky thing that I did because they found a broken flue pipe. I have contracted with them to come and do all the repairs.
We have a maintenance contract with them where they call on us twice a year to check on both our upstairs and our downstairs furnaces. They make sure everything is ready to go for the heating season, and they do the same for the air conditioning season. They are very good, always punctual and polite!
Diagnosed heater issue then provided basic maintenance. Everything went Very smoothly. They were able to quickly diagnose the issue. I signed up for their annual maintenance plan for both units. Price covers a lot including any coolant that needs to be added.
Replaced the fan motor and solenoid in my very old AC unit, that other companies in the past have refused to service (and tried to sell me a new one of course). The tech Andrew was timely, efficient, honest, informative, and responsive to all my questions and concerns. Would not hesitate to call them again if I had heating and air problems. A+!
Highly recommend, will use again.
We moved into a new house that needed some work. Another A rated Angie’s List HVAC company came and wanted to install new AC, Furnace, and Ductwork. Our inspector let us know that the furnace was an issue, but the other problems were news to us. Our AC had been tripping a breaker, but the unit was fairly new. Their estimate was $8500. We called Mitchell Cooling + Heating and they came out. Chris said the furnace needed to be replaced and that the ductwork needed to be repaired, not replaced. The AC was fine. His estimate: $3200. We went with him. His crew did a very good job and was fast and friendly. A week later the AC tripped the breaker again. One of the crew came out and inspected many things and told us he thought it was electrical. Sure enough it was. If he hadn’t been so thorough, it would have been easy to think it was the AC unit. He realized it was a $250 electrical problem and not $3000 AC problem. These guys are honest and price conscious.
I used Angie’s List and found Mitchell Cooling + Heating and saw the number of glowing reviews. I contacted them and within the week one of their employees was at my home and provided an estimate. The day of the installation arrived and Andrew and William arrived at exactly the scheduled time, in fact they called to let me know they were on the way. They were extremely polite, professional and efficient. I could not have hoped for better service. They did everything that was promised, cleaned up after the job and tested both the vent and the range to make sure all were in proper working order. The cost and time that it took was exactly what they estimated. I highly recommend this company. In fact while they were here I signed a contact for the company to check my HVAC twice a year. It was a very lucky thing that I did because they found a broken flue pipe. I have contracted with them to come and do all the repairs.
We have been using them since the day we built our house 17 years ago. they were the ones who installed the units in our new home and have been servicing ever since. they are thorough and professional and prompt and clean.
The service was excellent and I was impressed with the mechanic. After they fixed my unit I signed up for their maintenance program and renewed it again this year.
EXCELLENT job. Came to the house to estimate the job, knew exactly what needed to be done, and returned a few days later with supplies and another person to help with the install. It was pouring that day, but the two men were careful to be precise with the outside wall venting, and even wore booties in the house to keep our floors clean. Very professional and skillful. Highly recommend this company.
Service technician was very efficient and thorough, Andrew arrived on time and was very informative. Our air is running icy cold now. I highly recommend using Mitchell Cooling + Heating.
Replaced the fan motor and solenoid in my very old AC unit, that other companies in the past have refused to service (and tried to sell me a new one of course). The tech Andrew was timely, efficient, honest, informative, and responsive to all my questions and concerns. Would not hesitate to call them again if I had heating and air problems. A+!
Diagnosed heater issue then provided basic maintenance. Everything went Very smoothly. They were able to quickly diagnose the issue. I signed up for their annual maintenance plan for both units. Price covers a lot including any coolant that needs to be added.
We have a maintenance contract with them where they call on us twice a year to check on both our upstairs and our downstairs furnaces. They make sure everything is ready to go for the heating season, and they do the same for the air conditioning season. They are very good, always punctual and polite!
Highly recommend, will use again.
As always, it is such a pleasure doing business with Mitchell Cooling + Heating. Todd did a great job and was very thorough.
You guys do a great job. Very customer focused. Your techs ran up there with the best I have ever seen in any industry. They are courteous, informative, honest and do a thorough job. We are very happy to be a Mitchell Cooling + Heating customer.
Just wanted to say thanks for your services. William was wonderful! Very professional and always had a smile. He was great in any and all explanations of my a/c issues. I will most definately tell all my friends and neighbors of your excellent services, both mechanical and customer!!
Tony and Irrael did a fantastic job installing our new a/c and furnace. They are some very hard working boys. I really appreciated their input and assesment as we discussed how to best handle the supply and return ducts in the bonus room. We’ve only been using the new system for less than 24 hours but we have noticed a noticeable differenace already. Kudos to all the Mitchell Cooling + Heating team who helped us out.
All service men were very friendly. I am very satisfied and happy.
I have already referred Mitchell Cooling + Heating to my friends. They always do a great job!
Could not have been better!
Mitchell Cooling + Heating is by far the best service company I have ever had in my home. It’s been a pleasure having them in my home.
The Comfort Advisor was great and very knowledgeable about the equipment recommended for purchase. The installer was very diligent and personable during the install. The office staff was fabulous with answering questions on the phone or referring if necessary.
My service man was extremely helpful and answered all my questions. I feel confident about working with Mitchell again.
What more can I say; your company and product are No. 1.
We had nothing but a wonderful experience with Mitchell Cooling + Heating. We will most definitely use them again in the future and will recommend.
Mitchell’s installers/technicians did a better job of installing the unit than the builder did originally. I was and am very happy with the installation and service.
I have already recommended Mitchell to my neighbors looking for a/c installers.
The technicians did an outstanding job. Will call for more repair soon. Thank You.
Great price and service! Even got my rebate promptly! I have already recommended them.
Great price and service! Even got my rebate promptly! I have already recommended them.
I have been using Mitchell Cooling + Heating for many years. They are always available when I need them and I feel like they make sure I understand what needs to be done beofre they make the repair. After my husband passed several years ago, it’s important to me to have people I can trust in my home. They are a good company and I will keep using them.
The tech, Brad, was nice. The prices are good and they fixed it the same time they came out. Overall great company.
I had Joe come out to give me an estimate. He was great and really took his time evaluating my system. He even made sure with my new system that I will qualify for the credit on my taxes!
My a/c went out late Friday evening. My elderly mother lives with me and I knew I couldn’t wait all weekend to get it fixed. I called several companies but couldn’t get anyone to call me back. I called Mitchell and Todd called me back immediately. He came out the same night and got my a/c working. I am sure I interupted his dinner but he didn’t complain. I was so relieved not to have to rent a hotel for the weekend and have to move my mother and all her medicine and equipment for the weekend.
I stated using Mitchell Cooling + Heating when I first moved to Georgia 13 years ago. I wouldn’t even consider calling another company at this point. They are always on time and there are never any surprise charges. I have a maintenance plan with them and my systems are now 25 years old and still running strong. In my opinion they are still going because of the great service I have recieved from Mitchell.
Last week my a/c quit. It wouldn’t come on at all. I found Mitchell Cooling + Heating online and scheduled an appointment. They got a technician to my house quick and he fixed it right away.
I just wanted to say thank you for the fast and courteous service I recieved on Saturday, June 20th. Our upper air conditioner went out Saturday afternoon. I recently had suregery and called first for a regular service call, but Sunday morning called for emergency service (on Fathers Day) and was so happy with the fast service I recieved. I have always been happy with your service and employees. Thank you again.
Cesar performed excellent air conditioning service in my home today. He answered all of my questions professionally and offered advice on properly caring for my unit. Thanks to Cesar, I look forward to future service from Mitchell Cooling + Heating.
Mitchell Cooling + Heating did the original install in our townhouse back in 2003. Saturday 06/12/10 was the first time we had to call for emergency service. Cesar arrived when he said he would and had us back up and running in about 35 minutes. Kudos to Mitchell Cooling + Heating. A job done right the first time shows quality workmanship and attention to detal. Thank You!!!
Mitchell Cooling + Heating has been serving the cooling and heating needs of Metro Atlanta and North Georgia since 1992. We pride ourselves on our knowledgeable staff and our excellent customer service. Our technicians receive the most up-to-date training available and we stay on the forefront of home comfort technology.
We are happy to advise you on all your heating and cooling needs. Whether you need a repair or free estimate, we are always here to assist you.
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Our customers are our top priority: We work diligently to find efficient solutions if a problem arises.
Mitchell Cooling + Heating offers industry-leading warranties on all of our repairs and workmanship.
We service brand new construction homes with HVAC installation.
HVAC Maintenance can extend the life of your equipment and make sure your system is operating at peak efficiency and safety.
Mitchell Cooling + Heating is a leading company in North Georgia providing air conditioning and heating repair or replacement services.
Is your current system inefficient or in need of an update? Mitchell Cooling + Heating will professionally assess your HVAC replacement needs.
Spring Air Conditioning Maintenance
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