Mitchell Cooling + Heating

Serving the Cooling and Heating Needs in Metro Atlanta and North Georgia Since 1992

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Air Conditioning + Heating Service in Metro Atlanta & North Georgia

Mitchell Cooling + Heating has been serving the cooling and heating needs of Metro Atlanta and North Georgia since 1992. We pride ourselves on our knowledgeable staff and our excellent customer service. Our technicians receive the most up-to-date training available and we stay on the forefront of home comfort technology.

We are happy to advise you on all your heating and cooling needs. Whether you need a repair or free estimate, we are always here to assist you.

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Google Reviews
Cebros Chris Eberhart
Cebros Chris Eberhart
00:51 21 Jun 20
great group of folks. I hired them for my hvac service. They were quick and fair priced
Cornelia Hicks
Cornelia Hicks
13:21 17 Apr 20
A good company that has done the work and will follow-up if you are not satisfied. I have used them for more than 18 years.
Kelli Teal
Kelli Teal
13:54 10 Aug 19
Mitchell Mechanical has been out to our home to do some work over the last couple of weeks. Each of their mechanics have been exceptional and been very professional. I highly recommend this company. They get the job done and will not stop until they do. ... You Guys Are They Coolest!!!!read more
Mike Davis
Mike Davis
11:56 29 Apr 19
Mitchell Mechanical was great. Very fair and thorough estimate and work was performed on time and high quality. Would definitely use again and recommend to others.
Clarence Griggs
Clarence Griggs
16:16 08 Apr 19
Had my system replaced with new system at the companys recommendation due to a freon leak in the A coil. The new system worked fine until time to shift from cooling to heating then it had to be reset by turning the breaker off waiting five minutes then turn... the breaker back on. Have had them come back several times. Each time the service tech adjusted the freon charge and said some part needed to be replaced. The last visit I was informed this would cost approx $450. I feel that this problem should have been resolved a long time ago.read more
Chris Clickner
Chris Clickner
14:46 11 May 17
Almost everyone of the service people that come for my semi-annual visits are courteous and professional. I would recommend Mitchell Mechanical to friends or neighbors who might be in need of HVAC service. I can't recommend family because all of us already... use you. Thank you.read more
Rene Latoni
Rene Latoni
13:00 28 Apr 17
We are so pleased with your service plan. The technicians are always polite and efficient. It helps to know that our units are well monitored and serviced.
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BBB Rating A+
Mitchell Mechanical Heating & Air Conditioning, Inc.
4.5
Based on 31 reviews
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Missy Tanner
Missy Tanner
2020-06-11T16:50:15+0000
From one business owner to another just an observation, your employees could benefit from some updated training. I... don't blame them if it was something they were never trained for. Your schedulers should use their out of office auto email reply so they can let potential customers know no one is actually reading their email responses or scheduling appointments they said were available. Or when they send potential customers emails letting them know a date/time that is available, that they add a disclaimer saying the date/time is only available for so many hours please call the office to verify availability.One last thing, the person answering the phones could use a little training on what to say when an opportunity presents itself. Be sincere and apologetic while offering to see what you can do for the customer (even if you know there is nothing you can do). A little empathy goes a long way when someone is without a functioning AC unit in this lovely GA heat. Never make excuses or blame others, it's unprofessional. I apologize for getting annoyed with you when I called to let you know I arrived at my office early for my appointment and you let me know I had no appointment. Then you made it sound like it was my fault for not replying before April was out of the office for days and wasn't available to check her emails until now. Stay safe out there,Missy Tanner Merchandise LiquidatorsPresident/CEOread more
Stephanie Reiniche
Stephanie Reiniche
2019-07-06T01:48:05+0000
We just had a new unit installed in the spring. The service was amazing. We had an issue tonight and William came out... even at 9 pm with no complaints and a smile on his face. He was able to fix the problm. I highly recommend this company!!!read more
Elizabeth Marie
Elizabeth Marie
2019-05-18T17:14:35+0000
We had a new Ac/furnace installed just last month and we were very pleased with the service provided. courteous,... helpful and honest. 5 stars!read more
Ellen Deal McConnell
Ellen Deal McConnell
2019-05-08T00:17:43+0000
Corey came out and installed two units for us last week. He and his helpers were very nice, professional, and... knowledgeable in what they were doing. We highly recommend Mitchell Mechanical, to anyone who need their Heating and Air replaced.read more
Brad Marshall
Brad Marshall
2019-04-25T15:02:26+0000
In the last year, we had both of our heat pump units replaced by Mitchell Mechanical. Even though the units were only... 12 years old, they began leaking the "old" Freon that is being phased out. Their price was better than the other quotes we received and the installation process very smooth. We are happy customers... :)read more
Phil Collins
Phil Collins
2019-04-25T14:10:18+0000
I had 2 new Lennox systems installed on March 19th. The installs were done on schedule without any issues and the... systems are both functioning perfectly. I have been a satisfied Mitchell Mechanical customer for over 10 years and when it was time to replace both of my systems the decision on what company to use was very easy.read more
Daeyl Young Burrell
Daeyl Young Burrell
2018-01-12T14:54:42+0000
They left my attic in a wet mess when the A/C pan spilled over and did not tell me.
Christine Durgan
Christine Durgan
2017-07-20T19:23:30+0000
Service people responded quickly, returned with the new unit as promised, and completely the installment in a timely... fashion.read more
Jillian Wardrop
Jillian Wardrop
2017-07-18T19:37:17+0000
Summer Stapleton
Summer Stapleton
2017-05-17T20:20:41+0000
Judy Little McCollum
Judy Little McCollum
2017-05-07T19:43:21+0000
All your employees are very pleasant. The service guys are always on time and very knowledgeable. They explain what's... involved in the maintenance checkups and answer all my questions. I tell others of the good service I receive from Mitchell Mechanical.read more
Susanne Britt Walker
Susanne Britt Walker
2017-05-03T12:56:25+0000
On time with all the installation of new equipment. You did a quality and great job. You answered all of my questions... and am completely satisfied with you company.read more
Cathy Taylor Curbow
Cathy Taylor Curbow
2017-05-02T14:33:30+0000
The Service Techs are very courteous, polite and respectful. They answer all of my questions with honesty. I so... appreciate a company that I can trust not to rip me off. I have been a long time customer since I moved to Cumming in 2000 and hope to continue the relationship for years to come. Thanks for your excellent service!read more
Lee Olson
Lee Olson
2017-05-02T00:46:48+0000
you can trust these folks to do what they say, and say what they do!
Rosalyn Powell
Rosalyn Powell
2017-05-01T13:05:45+0000
Have used MM for many years .. Through new heat units and new AC units for the last 20 years they have always been on... time and helpful through it all !read more
Cheryl Warren
Cheryl Warren
2017-05-01T02:44:23+0000
Mitchell Mechanical installed my original heating/air system 17 years ago. I've participated in the maintenance... program as well. The staff is always professional and personable! I have recommended their service to others and will continue to do so.read more
Cindy Hamrick
Cindy Hamrick
2017-05-01T01:00:05+0000
I have been with Mitchell Mechanical for many years. Their customer service is awesome. They are always on time and... gives you a call before coming to the house. April and everyone in the office are always very pleasant. Very family oriented. Great job!!!read more
GregandJudy Butler
GregandJudy Butler
2017-04-29T20:34:13+0000
Excellent service, communication, & follow-up in both our home & church dealings with Mitchell Mechanical Heating &... A/C! And the service men do not make a mess inside the house/church when working!read more
Leon Jensen
Leon Jensen
2017-04-29T14:31:23+0000
Always on time. Exceptionally well trained techs. Highly recommend this firm.
Mary Lou Davidson
Mary Lou Davidson
2017-04-28T19:55:34+0000
Referred to us by a trusted friend. We recently entered into contract.Our first visit was very professional and... informative. Our recent repair request was responded to promptly and turned around in less than 8 hours. It doesn't get any better than that.read more
Jack Hillock
Jack Hillock
2017-04-28T16:57:14+0000
I have used Mitchell Mechanical for well over 10 years. The service has always been great and I am sure they will... service my heat and air for as long as I need it.read more
Sue Stewart
Sue Stewart
2017-04-28T15:45:15+0000
Mitchell is reliable and competent. Anthony is a wonderful service provider - always friendly, respectful and careful... of our property When we have had to contact Mitchell to change an appointment or ask a question, calls were answered promptly by a real person and answers/help were provided without delay. We are so glad that we found Mitchell Mechanical as a service provider for our HVAC and we plan to keep on using their service.read more
Judy Ezell
Judy Ezell
2017-04-28T14:58:49+0000
THIS IS THE BEST HEATING AND AIR CONDITIONING COMPANY EVER. I HAVE AMERICAN HOME SHIELD AND DO NOT CALL THEM FOR THESE... SERVICES; I ALWAYS CALL MITCHELL MECHANICAL. I HAVE VIP TREATMENT WITH THEM. THEY COME OUT TWICE A YEAR AND SERVICE MY HEATING AND AIR. THE STAFF IS WONDERFUL TO DEAL WITH AND THE COMPANY IS VERY FAIR IN PRICING. I HAVE REFERRED TWO PEOPLE TO THEM WHO WERE EXTREMELY HAPPY WITH THEIR WORK. YOU CANNOT GO WRONG WITH MITCHELL MECHANICAL.read more
Pat McGarry Farmer
Pat McGarry Farmer
2017-04-28T13:10:18+0000
I have been with Mitchell mechanical about 9 years when I bought Lennox unit.They have serviced it two times a year.... Every service tech has been very dedicated to making sure my machine runs smoothly.They are respectful, knowledgeable and well groomed.They let me know if there are any problems.So far, having a yearly maintenance agreement has been a relief! And, the maintenance agreement is worth every penny.read more
Barbara Latoni
Barbara Latoni
2017-04-28T13:00:26+0000
We are so pleased with your service plan. The technicians are always polite and efficient. It helps to know that our... units are well monitored and serviced.read more
Carolyn Cotulla Alexander
Carolyn Cotulla Alexander
2017-04-28T12:50:11+0000
CommentsCalls when on the way. Polite, answers questions and checks everything. Keeps me updated on industry changes,... & potential issues. We have been customers for several years.read more
Curtis-Joyce Franklin
Curtis-Joyce Franklin
2017-04-27T23:14:57+0000
We have been with Mitchell Mechanical for about 15 years and have always had excellent service from them. Had heating... problems in January and they answered and came out within a couple of hours solved our problem so we were cozy and warm. They come out on time and give a call when they are on their way. The office personnel are very friendly and helpful.read more
Brian Cohen
Brian Cohen
2017-04-27T20:40:07+0000
100% reliable. Great service. Highly professional employees. Reasonably priced.
Elliott Server
Elliott Server
2017-04-27T20:36:59+0000
13 years of excellent service. Prompt, courteous, fair price and no hassle.
Kecia Mathis Rey
Kecia Mathis Rey
2017-04-27T20:20:29+0000
Mitchell Mechanical went above and beyond. Excellant field crew and office staff
Mary Wagner
Mary Wagner
2017-04-27T18:31:34+0000
I've used them for over 7 years now at 4 different houses. Everyone I've ever worked with at Mitchell Mechanical has... always been extremely friendly and professional, responsive, and pricing is reasonable. We never feel worried we're being taken advantage of, which is hard to find in a service industry.read more
Wanda Briley
Wanda Briley
2017-04-27T18:07:54+0000
They are the best ! We had to have a new unit put in and they came quick and were very professional and friendly !
Kay Smith
Kay Smith
2017-04-27T17:45:59+0000
We have always received excellent service from Mitchell Mechanical. From the office staff that answers phone and... schedules visits to the service technicians that visit to perform maintenance on our system - all personnel are courteous, friendly and aim to please.read more
Carroll Ferguson
Carroll Ferguson
2017-04-27T17:09:27+0000
Mitchel has always been courteous, reliable and prompt in servicing my heat/AC system. I will continue to use them in... the future.read more
Valérie Carter Lord
Valérie Carter Lord
2017-04-08T18:52:03+0000
Jim Taft
Jim Taft
2013-11-27T18:31:53+0000
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Satisfaction Guaranteed

Our customers are our top priority: We work diligently to find efficient solutions if a problem arises.

Industry-Leading Warranties

Mitchell Cooling + Heating offers industry-leading warranties on all of our repairs and workmanship.

Installation

We service brand new construction homes with HVAC installation.

Maintenance

HVAC Maintenance can extend the life of your equipment and make sure your system is operating at peak efficiency and safety.

Repair

Mitchell Cooling + Heating is a leading company in North Georgia providing air conditioning and heating repair or replacement services.

Replacement

Is your current system inefficient or in need of an update? Mitchell Cooling + Heating will professionally assess your HVAC replacement needs.

Testimonials from our Customers

My air conditioning suddenly went out on Sunday morning and due to the fact it was the weekend, I assumed they were not open. I was mistaken. They advertise 24/7 and this truly is a fact. I held off till Monday morning before I called and I was told they could have somebody come out that afternoon. They did exactly as they said. They called 30 min prior to their arrival. Upon arrival, they fixed the issue in 30 minutes and were out the door to their next destination. They were kind, informative, and prompt just to list a few character traits. I would without question hire this company again.

E.L. Winder, GA

Everything worked out perfectly for me and I could not be any happier! Kevin was knowledgeable, professional, and a fast worker. I really appreciate his work ethic.

J.B. Lawrenceville, GA

Ryan came to our home and cleaned out the condensation tube on our HVAC system. This had previously (one month ago, literally) been done by another company. In the process of a home inspection, the tubing was requested to be replaced. The technician stated it did not need to be replaced, but blown out. Not sure what he did but one month later it was clogged again, and probably should have been replaced as we requested. Upon calling them to come back they DECLINED. HOWEVER, we called Mitchell and Ryan came out. He was very helpful, pleasant and knowledgeable. Even gave us some pointers on what we could do ourselves. We have removed the other company from our “list” and will always call Mitchell in the future. Excellent customer service, very timely, called as they said they would, and DID THE JOB!

L.G. Braselton, GA

I used Mitchell Cooling + Heating Heating and Air for heating and air conditioning. My air conditioning unit was out. They were very good. I was happy with their service. They did a good job. They also had integrity because they quoted me a higher price and they could have charged it but when they got done it was less. I would use them again.

D.R. Lawrenceville, GA

The workers arrived at 9 AM sharp. They were replacing ductwork as well as installing a new air conditioner and air conditioning coil. There were two workers and both working independently. They were thorough and efficient and got all the work done in a single day. I was very pleased with the work and the cleanup. The air-conditioner cools well. I’ve had no problems and don’t expect to have any at this point. Their price was fair, although not the least expensive estimate that I received. I felt like the quality of their equipment and the quality of their work more than made up for the difference in price

B.A. Watkinsville, GA

Highly recommend, will use again.

J.S. Athens, GA

Diagnosed heater issue then provided basic maintenance. Everything went Very smoothly. They were able to quickly diagnose the issue. I signed up for their annual maintenance plan for both units. Price covers a lot including any coolant that needs to be added.

M.B, Auburn, GA

Replaced the fan motor and solenoid in my very old AC unit, that other companies in the past have refused to service (and tried to sell me a new one of course). The tech Andrew was timely, efficient, honest, informative, and responsive to all my questions and concerns. Would not hesitate to call them again if I had heating and air problems. A+!

C.H. Gainesville, GA

I used Angie’s List and found Mitchell Cooling + Heating and saw the number of glowing reviews. I contacted them and within the week one of their employees was at my home and provided an estimate. The day of the installation arrived and Andrew and William arrived at exactly the scheduled time, in fact they called to let me know they were on the way. They were extremely polite, professional and efficient. I could not have hoped for better service. They did everything that was promised, cleaned up after the job and tested both the vent and the range to make sure all were in proper working order. The cost and time that it took was exactly what they estimated. I highly recommend this company. In fact while they were here I signed a contact for the company to check my HVAC twice a year. It was a very lucky thing that I did because they found a broken flue pipe. I have contracted with them to come and do all the repairs.

P.C. Athens, GA

We have a maintenance contract with them where they call on us twice a year to check on both our upstairs and our downstairs furnaces. They make sure everything is ready to go for the heating season, and they do the same for the air conditioning season. They are very good, always punctual and polite!

J.B. Sugar Hill, GA

Diagnosed heater issue then provided basic maintenance. Everything went Very smoothly. They were able to quickly diagnose the issue. I signed up for their annual maintenance plan for both units. Price covers a lot including any coolant that needs to be added.

M.B, Auburn, GA

Replaced the fan motor and solenoid in my very old AC unit, that other companies in the past have refused to service (and tried to sell me a new one of course). The tech Andrew was timely, efficient, honest, informative, and responsive to all my questions and concerns. Would not hesitate to call them again if I had heating and air problems. A+!

C.H. Gainesville, GA

Highly recommend, will use again.

J.S. Athens, GA

We moved into a new house that needed some work. Another A rated Angie’s List HVAC company came and wanted to install new AC, Furnace, and Ductwork. Our inspector let us know that the furnace was an issue, but the other problems were news to us. Our AC had been tripping a breaker, but the unit was fairly new. Their estimate was $8500. We called Mitchell Cooling + Heating and they came out. Chris said the furnace needed to be replaced and that the ductwork needed to be repaired, not replaced. The AC was fine. His estimate: $3200. We went with him. His crew did a very good job and was fast and friendly. A week later the AC tripped the breaker again. One of the crew came out and inspected many things and told us he thought it was electrical. Sure enough it was. If he hadn’t been so thorough, it would have been easy to think it was the AC unit. He realized it was a $250 electrical problem and not $3000 AC problem. These guys are honest and price conscious.

M.Z. Athens, GA

I used Angie’s List and found Mitchell Cooling + Heating and saw the number of glowing reviews. I contacted them and within the week one of their employees was at my home and provided an estimate. The day of the installation arrived and Andrew and William arrived at exactly the scheduled time, in fact they called to let me know they were on the way. They were extremely polite, professional and efficient. I could not have hoped for better service. They did everything that was promised, cleaned up after the job and tested both the vent and the range to make sure all were in proper working order. The cost and time that it took was exactly what they estimated. I highly recommend this company. In fact while they were here I signed a contact for the company to check my HVAC twice a year. It was a very lucky thing that I did because they found a broken flue pipe. I have contracted with them to come and do all the repairs.

P.C. Athens, GA

We have been using them since the day we built our house 17 years ago. they were the ones who installed the units in our new home and have been servicing ever since. they are thorough and professional and prompt and clean.

S.S. Lawrenceville,GA

The service was excellent and I was impressed with the mechanic. After they fixed my unit I signed up for their maintenance program and renewed it again this year.

G.B. Winder, GA

EXCELLENT job. Came to the house to estimate the job, knew exactly what needed to be done, and returned a few days later with supplies and another person to help with the install. It was pouring that day, but the two men were careful to be precise with the outside wall venting, and even wore booties in the house to keep our floors clean. Very professional and skillful. Highly recommend this company.

N.F. Suwanee, GA

Service technician was very efficient and thorough, Andrew arrived on time and was very informative. Our air is running icy cold now. I highly recommend using Mitchell Cooling + Heating.

A.S. Watkinsville, GA

Replaced the fan motor and solenoid in my very old AC unit, that other companies in the past have refused to service (and tried to sell me a new one of course). The tech Andrew was timely, efficient, honest, informative, and responsive to all my questions and concerns. Would not hesitate to call them again if I had heating and air problems. A+!

C.H. Gainesville, GA

Diagnosed heater issue then provided basic maintenance. Everything went Very smoothly. They were able to quickly diagnose the issue. I signed up for their annual maintenance plan for both units. Price covers a lot including any coolant that needs to be added.

M.B, Auburn, GA

We have a maintenance contract with them where they call on us twice a year to check on both our upstairs and our downstairs furnaces. They make sure everything is ready to go for the heating season, and they do the same for the air conditioning season. They are very good, always punctual and polite!

J.B., Sugar Hill, GA

Highly recommend, will use again.

J.S. Athens, GA

As always, it is such a pleasure doing business with Mitchell Cooling + Heating. Todd did a great job and was very thorough.

A.F., Sugar Hill, GA

You guys do a great job. Very customer focused. Your techs ran up there with the best I have ever seen in any industry. They are courteous, informative, honest and do a thorough job. We are very happy to be a Mitchell Cooling + Heating customer.

T.F., Suwanee, GA

Just wanted to say thanks for your services. William was wonderful! Very professional and always had a smile. He was great in any and all explanations of my a/c issues. I will most definately tell all my friends and neighbors of your excellent services, both mechanical and customer!!

J.K., Monroe, GA

Tony and Irrael did a fantastic job installing our new a/c and furnace. They are some very hard working boys. I really appreciated their input and assesment as we discussed how to best handle the supply and return ducts in the bonus room. We’ve only been using the new system for less than 24 hours but we have noticed a noticeable differenace already. Kudos to all the Mitchell Cooling + Heating team who helped us out.

S.N., Suwanee, GA

All service men were very friendly. I am very satisfied and happy.

M.U., Atlanta, GA

I have already referred Mitchell Cooling + Heating to my friends. They always do a great job!

N.J., Norcross, GA

Could not have been better!

L.K., Monroe, GA

Mitchell Cooling + Heating is by far the best service company I have ever had in my home. It’s been a pleasure having them in my home.

B.S., Mansfield, GA

The Comfort Advisor was great and very knowledgeable about the equipment recommended for purchase. The installer was very diligent and personable during the install. The office staff was fabulous with answering questions on the phone or referring if necessary.

J.S., Bethlehem, GA

My service man was extremely helpful and answered all my questions. I feel confident about working with Mitchell again.

J.E., Lawrenceville, GA

What more can I say; your company and product are No. 1.

D.H., Duluth, GA

We had nothing but a wonderful experience with Mitchell Cooling + Heating. We will most definitely use them again in the future and will recommend.

D.E., Buford, GA

Mitchell’s installers/technicians did a better job of installing the unit than the builder did originally. I was and am very happy with the installation and service.

M.D., Auburn, GA

I have already recommended Mitchell to my neighbors looking for a/c installers.

D.H., Snellville, GA

The technicians did an outstanding job. Will call for more repair soon. Thank You.

M.G., Lawrenceville, GA

Great price and service! Even got my rebate promptly! I have already recommended them.

D.H., Grayson, GA

Great price and service! Even got my rebate promptly! I have already recommended them.

D.H., Grayson, GA

I have been using Mitchell Cooling + Heating for many years. They are always available when I need them and I feel like they make sure I understand what needs to be done beofre they make the repair. After my husband passed several years ago, it’s important to me to have people I can trust in my home. They are a good company and I will keep using them.

L.M., Gainesville, GA

The tech, Brad, was nice. The prices are good and they fixed it the same time they came out. Overall great company.

C.S., Lawrenceville, GA

I had Joe come out to give me an estimate. He was great and really took his time evaluating my system. He even made sure with my new system that I will qualify for the credit on my taxes!

B.P., Dacula,GA

My a/c went out late Friday evening. My elderly mother lives with me and I knew I couldn’t wait all weekend to get it fixed. I called several companies but couldn’t get anyone to call me back. I called Mitchell and Todd called me back immediately. He came out the same night and got my a/c working. I am sure I interupted his dinner but he didn’t complain. I was so relieved not to have to rent a hotel for the weekend and have to move my mother and all her medicine and equipment for the weekend.

A.M., Flowery Branch, GA

I stated using Mitchell Cooling + Heating when I first moved to Georgia 13 years ago. I wouldn’t even consider calling another company at this point. They are always on time and there are never any surprise charges. I have a maintenance plan with them and my systems are now 25 years old and still running strong. In my opinion they are still going because of the great service I have recieved from Mitchell.

M.C., Dacula,GA

Last week my a/c quit. It wouldn’t come on at all. I found Mitchell Cooling + Heating online and scheduled an appointment. They got a technician to my house quick and he fixed it right away.

K.C., Auburn, GALast week my a/c quit. It wouldn’t come on at all. I found Mitchell Cooling + Heating online and scheduled an appointment. They got a technician to my house quick and he fixed it right away.

I just wanted to say thank you for the fast and courteous service I recieved on Saturday, June 20th. Our upper air conditioner went out Saturday afternoon. I recently had suregery and called first for a regular service call, but Sunday morning called for emergency service (on Fathers Day) and was so happy with the fast service I recieved. I have always been happy with your service and employees. Thank you again.

S.J., Hoschton, GA

Cesar performed excellent air conditioning service in my home today. He answered all of my questions professionally and offered advice on properly caring for my unit. Thanks to Cesar, I look forward to future service from Mitchell Cooling + Heating.

D.M., Atlanta, GA

Mitchell Cooling + Heating did the original install in our townhouse back in 2003. Saturday 06/12/10 was the first time we had to call for emergency service. Cesar arrived when he said he would and had us back up and running in about 35 minutes. Kudos to Mitchell Cooling + Heating. A job done right the first time shows quality workmanship and attention to detal. Thank You!!!

T.T, Buford, GA
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