Reviews

Mitchell Cooling and Heating was affordable and efficient with the install of our additional system for our unfinished space. Really clean work and the installation crew was polite and professional. I would recommend them for any HVAC work.

Our air conditioner went out on the weekend and we were in the hospital having a baby. Called Mitchell Cooling and Heating and they rearranged their schedule to be able to come replace our entire unit first thing Monday morning. By that night we had a new heating and cooling unit and the house felt great.Very thankful for their quick response. Customer service was excellent

The technician arrived at my house and I was not feeling well. We had returned home from being out of town and the air conditioner was running but the air was not cold. Told him where the units were, he found them, fixed the problem and then came and told it was done and what the cost was. I was elated that he considered that I just needed it fixed, quickly and easily and I then went to rest peacefully knowing the air was fixed and the house would be cool again soon. Would highly recommend this Company.

The technician quickly diagnosed and repaired the cause of a whistling noise in main A/C intake vent. This noise was so annoying!I had two other companies look into this prior to Mitchell Heating & Air, and neither of them diagnosed or eliminated the cause of the noise.I am very grateful Mitchell H&A was able to resolve the problem quickly, and I'll definitely call them again when I need services.

Ron was great. He responded quickly and fixed our issue.

Excellent service - fixed problem immediatelyWell done

There is nothing I can say negative! Great service, amazing response and they don't try and gouge your wallet!

Matt was awesome! Very professional! Took car of the problem right away!

Polite young man that service our air conditioner and explained how out unit was doing.

Family member in the industry on the commercial side recommended Mitchell and I am glad they did. From the first visit to see what we needed through the install to the tips on how to use the new programmable thermostat, 110% score on a job well done.Professional and courteous.

I have been using the services of Mitchell Cooling+Heating for my HVAC unit for the past year, and I couldn't be more satisfied. Matt, the technician assigned to my unit, is exceptionally honest, polite, professional, and knowledgeable.Before finding Mitchell Cooling, I dealt with several other companies that tried to scam me by insisting that replacing my entire HVAC unit was cheaper than fixing it. However, Matt quickly discovered that the real issue was simply a missing washer. His thorough and honest approach saved me a significant amount of money and hassle.From the start, it was clear that Matt and the entire team at Mitchell Cooling prioritize integrity and customer satisfaction over making a quick profit. They consistently diagnose issues accurately and work diligently to resolve them efficiently, without imposing hefty fees.It's rare to find a company that genuinely cares about their customers, and Mitchell Cooling exemplifies this ethos. I highly recommend their services to anyone in need of HVAC maintenance.

Patrick, my service tech is one of the best in the business to me... He is honest, knowledgeable, and a overall great person... All the employees I have dealt with at Mitchell's have been nothing short of amazing... They have kept my units running for years and saved me big $... Thanks

Very nice technician.

Mitch was extremely professional and did a fabulous job. I’m very grateful for the wonderful service!

Mitchell was able to service our broken air conditioner within 2 days of calling. Our tech, Ron, was knowledgeable, efficient, friendly, and very PROFESSIONAL! I will certainly ask for this same tech for all my future maintenance and service calls.

Working with Mitchell was as cool as could be!

The Contractor was absolutely GREAT!! The Service was a 10 out of 10!!

Technician Matt with Mitchell has consistently provided expert and conscientious repairs and maintenance on our HVAC units at a fair price.

I’ve been using Mitchell for a few years now. However, after hearing a lot of things about another company, I decided to give them a try. Big mistake. Huge mistake. They were not cool, and only masters at lying if you catch my drift. 😉The other company spent about 10 minutes checking out my unit, and quickly jumped to the conclusion that my 6 year old unit took a total poop, and I needed a new one at the low price of $13k. They were really pushy on financing right then and tried convincing me this was an investment…… right. When I mentioned paying cash they tried pushing financing even harder which grossed me out.I called my normal guys at Mitchell and was pleased as usual. The technician spent about 30 minutes diagnosing and troubleshooting my unit. It was a rainy day and he made it a point to take off his boots and carry them through my house. He was respectful and informative. He diagnosed my unit and was able to provide a solution that was less than a quarter of the replacement price.Installation of the new part was quick and professional. My technician explained the whole process and was also respectful of my home. I’m annoyingly inquisitive but the technician was more than happy to educate me through the process. Overall a 10/10 experience every time I deal with Mitchell. I’ll never cheat on you again I promise 🫠

Matt Ruatk came out the same day and resolved our issue expeditiously!

Outstanding service and trustworthy!

Called on a Friday afternoon with a broken HVAC. They were there within an hour and had a new unit in by the following Tuesday. These guys were great. Highly recommend!

Mitchell Mechanical was great! Our 25 year old HVAC decided to quit 5 days before Christmas. Mitchell Mechanical was able to get a new HVAC within two days at a great price considering the two other quotes we received. They were on time, efficient with the install. The technicians were great! Customer service was great, returned calls timely. This type of customer service is rare these days!

highly recommend

Great company to deal with. All the techs that have been out have been very nice as well as the girls on the end of the phone.

Technicians came in and gave great info and took care of our issue!! Definitely Recommend!

They are always through when cleaning/looking my AC and Heater units. I have had no problems with their work.

Always professional!Always on time!Excellent customer service!

You guys are very professional and the work is excellent. To your entire staff from us, have a very Merry Christmas and Happy New Year.

This is my second house with Mitchell Mechanical and I've been in it for over twenty years. We had to replace both units after about 15 years. They scheduled me and they were in and out in a couple hours. They do great work and are easy to work with.They also answer there phone every time I call.Kurt Johnson

Nice, honest folks. Bought HVAC system from them several years ago for a good price. They have been professional and easy to work with. Made a repair covered by warranty. Service/experience was excellent. Currently under a 2X per year maintenance contract with them. Only positive experiences with their staff. Highly recommend.

Very Good Service.

Very responsive to an emergency call at 8:00 pm at night. Got the problem immediately fixed. We have used them for 26 years and will continue to use them…

Always professional, courteous and prompt. They stand behind their work. We have use Mitchell Mechanical for well over 20 years.

We have been doing business with Mitchell for appx 31 years and have found them to be responsive and helpful at every interaction. The office staff is great at calling us back whenever we have to leave a message at off-hours as well as for emergency issues which have been infrequent but do happen. The technicians have always fixed our issue to the best of their ability on the first call, if not the follow up has been stellar.

Excellent reliable service. Reasonably priced on time and good in an emergency. I recommend!

I have always felt like you have done an excellent job. However, I was concerned about the man who came this past fall. He was so quick I ask him about it. He said as he held up a filter, "Yes all we need do in the fall is change the filter". I remember going back in the house and saying to my lady, "That was the quickest I've ever experienced." But everything seems to be working just fine so I really can't complain.

We are always pleased with the service from Mitchell - we've been a customer since 1994, in 3 different homes!

I highly endorse Mitchell cooling and heating! They are always prompt, courteous, and efficient.

Answered my questions. Knowledgable about the product.

Mitchell Mechanical has taken care of my HVAC needs for over 25 years. Always courteous, professional personnel respond to whatever is needed. From routine service to new unit installs they can handle the job. Office stall is always friendly and eager to get spomeone out to service my HVAC systems.

Ontime, professional, competitive pricing

AC broke called it in at 9:22 am. He came, he fixed it and was out of here before 10:30 am on Memorial Day. Thanks as always for the Good Service.

Having our AC go belly up when I was providing in-home hospice for my husband was extremely stressful, to say the least. The folks at Mitchell couldn't have been nicer to deal with, and they helped take some of the pain out of the situation. Decent prices, too! It's also a relief to know that they'll be continuing to service our system twice a year. One less thing to worry about. I'd highly recommend these folks. Many thanks to them and to my gal pal Pam for recommending them.

Our AC coil went bad right when the heat wave hit. Mitchell Cooling & Heating was able to get out to our home that night and fixed it completely the next day. Mr Petersen & Mr Ruack were quick and informative. The issue was addressed and resolved quickly. Highly recommended as we are happily enjoying the fresh clean COLD air. I honestly felt like family and am thankful for their service.

We just had a new unit installed in the spring. The service was amazing. We had an issue tonight and William came out even at 9 pm with no complaints and a smile on his face. He was able to fix the problm. I highly recommend this company!!!

Corey came out and installed two units for us last week. He and his helpers were very nice, professional, and knowledgeable in what they were doing. We highly recommend Mitchell Mechanical, to anyone who need their Heating and Air replaced.

In the last year, we had both of our heat pump units replaced by Mitchell Mechanical. Even though the units were only 12 years old, they began leaking the "old" Freon that is being phased out. Their price was better than the other quotes we received and the installation process very smooth. We are happy customers... 🙂

I had 2 new Lennox systems installed on March 19th. The installs were done on schedule without any issues and the systems are both functioning perfectly. I have been a satisfied Mitchell Mechanical customer for over 10 years and when it was time to replace both of my systems the decision on what company to use was very easy.

All your employees are very pleasant. The service guys are always on time and very knowledgeable. They explain what's involved in the maintenance checkups and answer all my questions. I tell others of the good service I receive from Mitchell Mechanical.

On time with all the installation of new equipment. You did a quality and great job. You answered all of my questions and am completely satisfied with you company.

The Service Techs are very courteous, polite and respectful. They answer all of my questions with honesty. I so appreciate a company that I can trust not to rip me off. I have been a long time customer since I moved to Cumming in 2000 and hope to continue the relationship for years to come. Thanks for your excellent service!

you can trust these folks to do what they say, and say what they do!

Have used MM for many years .. Through new heat units and new AC units for the last 20 years they have always been on time and helpful through it all !

Mitchell Mechanical installed my original heating/air system 17 years ago. I've participated in the maintenance program as well. The staff is always professional and personable! I have recommended their service to others and will continue to do so.

I have been with Mitchell Mechanical for many years. Their customer service is awesome. They are always on time and gives you a call before coming to the house. April and everyone in the office are always very pleasant. Very family oriented. Great job!!!

Excellent service, communication, & follow-up in both our home & church dealings with Mitchell Mechanical Heating & A/C! And the service men do not make a mess inside the house/church when working!

Always on time. Exceptionally well trained techs. Highly recommend this firm.

Referred to us by a trusted friend. We recently entered into contract.
Our first visit was very professional and informative. Our recent repair request was responded to promptly and turned around in less than 8 hours. It doesn't get any better than that.

I have used Mitchell Mechanical for well over 10 years. The service has always been great and I am sure they will service my heat and air for as long as I need it.

Mitchell is reliable and competent. Anthony is a wonderful service provider - always friendly, respectful and careful of our property When we have had to contact Mitchell to change an appointment or ask a question, calls were answered promptly by a real person and answers/help were provided without delay. We are so glad that we found Mitchell Mechanical as a service provider for our HVAC and we plan to keep on using their service.