Reviews
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Here at Mitchell Cooling + Heating, we have consistently received glowing reviews for our exceptional HVAC services. Customers frequently commend us for our prompt and efficient service, as well as the expertise of our technicians. Throughout the entire process, we are known for transparent communication. Many clients appreciate our commitment to customer satisfaction, highlighting our dedication to finding cost-effective solutions and providing expert advice. The positive HVAC reviews often emphasize our professionalism and reliability, showcasing our ability to handle a wide range of heating and cooling issues. Our stellar reputation in the HVAC industry is a testament to our unwavering commitment to delivering top-notch service, making us a trusted choice for all heating and cooling needs.
5-Star HVAC Reviews
I recently had my annual service by Mitchell Cooling and Heating. Mitchell installed my system when we built our house 18 years ago.They provide prompt courteous service every time we use them. They are also reasonably priced and professional .I recommend you use them. For all your HVAC needs.
Response from the owner: Thank you for your loyalty and trust over the years! We’re honored to have been with you since the beginning and appreciate your recommendation. Providing prompt, courteous, and professional service is our goal every time. We're here whenever you need us!
Patrick, my service tech is one of the best in the business to me... He is honest, knowledgeable, and a overall great person... All the employees I have dealt with at Mitchell's have been nothing short of amazing... They have kept my units running for years and saved me big $... Thanks
Response from the owner: Thank you for your fantastic review! We're thrilled to hear that Patrick and our team have provided you with honest, knowledgeable, and excellent service over the years. Your kind words mean a lot to us, and we're glad we could help you save money while keeping your units running smoothly.
Mitchell Cooling and Heating was affordable and efficient with the install of our additional system for our unfinished space. Really clean work and the installation crew was polite and professional. I would recommend them for any HVAC work.
Response from the owner: Thank you for your recommendation! We're happy to hear that you found our installation affordable and efficient, and that our team was professional and polite. We appreciate your feedback and look forward to helping with any future HVAC needs!
Our air conditioner went out on the weekend and we were in the hospital having a baby. Called Mitchell Cooling and Heating and they rearranged their schedule to be able to come replace our entire unit first thing Monday morning. By that night we had a new heating and cooling unit and the house felt great.Very thankful for their quick response. Customer service was excellent
Response from the owner: Thank you for your kind review! We're so glad we could help during such an important time. Congratulations on your new addition, and we're happy to hear that you're pleased with our quick response and service. We're always here for you!
The technician arrived at my house and I was not feeling well. We had returned home from being out of town and the air conditioner was running but the air was not cold. Told him where the units were, he found them, fixed the problem and then came and told it was done and what the cost was. I was elated that he considered that I just needed it fixed, quickly and easily and I then went to rest peacefully knowing the air was fixed and the house would be cool again soon. Would highly recommend this Company.
Response from the owner: Thank you for sharing your experience! We're glad our technician was able to fix your air conditioner quickly and with care, especially when you weren’t feeling well. We appreciate your recommendation and are happy we could help you rest comfortably again!
The technician quickly diagnosed and repaired the cause of a whistling noise in main A/C intake vent. This noise was so annoying!I had two other companies look into this prior to Mitchell Heating & Air, and neither of them diagnosed or eliminated the cause of the noise.I am very grateful Mitchell H&A was able to resolve the problem quickly, and I'll definitely call them again when I need services.
Response from the owner: We're so happy we could finally resolve the whistling noise for you! Thank you for trusting us, and we look forward to assisting you again in the future.
Ron was great. He responded quickly and fixed our issue.
Response from the owner: Thank you for your feedback! We're glad Ron responded quickly and resolved your issue.
Excellent service - fixed problem immediatelyWell done
Response from the owner: Thank you for stopping by to leave us a review!
Response from the owner: Mechell, we appreciate your 5-star review! Your support means a lot to us.
There is nothing I can say negative! Great service, amazing response and they don't try and gouge your wallet!
Response from the owner: Bobby, thank you for the 5-star rating! We’re thrilled to have met your expectations.
Matt was awesome! Very professional! Took car of the problem right away!
Response from the owner: Stephanie, thank you for the stellar rating! We’re delighted to know you’re satisfied with our service.
Response from the owner: Thank you for taking the time to leave us a 5-star review! Have a wonderful day!
Polite young man that service our air conditioner and explained how out unit was doing.
Response from the owner: Thank you for taking the time to leave us a 5-star review!
Family member in the industry on the commercial side recommended Mitchell and I am glad they did. From the first visit to see what we needed through the install to the tips on how to use the new programmable thermostat, 110% score on a job well done.Professional and courteous.
Response from the owner: Jeff, thank you for your wonderful review! We're thrilled to hear you had such a positive experience from start to finish. We appreciate your kind words and recommendation!
Response from the owner: Joan, thank you so much for your 5-star review! We look forward to working with you again in the future!
Response from the owner: Thank you for your 5 star review! We look forward to serving you again.
I have been using the services of Mitchell Cooling+Heating for my HVAC unit for the past year, and I couldn't be more satisfied. Matt, the technician assigned to my unit, is exceptionally honest, polite, professional, and knowledgeable.Before finding Mitchell Cooling, I dealt with several other companies that tried to scam me by insisting that replacing my entire HVAC unit was cheaper than fixing it. However, Matt quickly discovered that the real issue was simply a missing washer. His thorough and honest approach saved me a significant amount of money and hassle.From the start, it was clear that Matt and the entire team at Mitchell Cooling prioritize integrity and customer satisfaction over making a quick profit. They consistently diagnose issues accurately and work diligently to resolve them efficiently, without imposing hefty fees.It's rare to find a company that genuinely cares about their customers, and Mitchell Cooling exemplifies this ethos. I highly recommend their services to anyone in need of HVAC maintenance.
Response from the owner: Thank you for sharing your wonderful experience with Mitchell Cooling + Heating! We're delighted to hear that Matt provided you with honest, polite, professional, and knowledgeable service. It's great to know that his thorough approach saved you money and hassle.We're proud that our team prioritizes integrity and customer satisfaction, and your recommendation means a lot to us. We're committed to continuing to provide excellent service.
Very nice technician.
Response from the owner: Jean, thank you for your kind words! We're glad to hear our technician made a good impression.
Mitch was extremely professional and did a fabulous job. I’m very grateful for the wonderful service!
Response from the owner: Lisa, thank you for the fantastic review! We're thrilled to hear that Mitch provided you with professional and fabulous service. We appreciate your kind words!
Mitchell was able to service our broken air conditioner within 2 days of calling. Our tech, Ron, was knowledgeable, efficient, friendly, and very PROFESSIONAL! I will certainly ask for this same tech for all my future maintenance and service calls.
Response from the owner: Thank you for your 5 star review! We appreciate your business.
Working with Mitchell was as cool as could be!
Response from the owner: Thank you for your wonderful review! We're delighted to hear that working with Mitchell Cooling & Heating was a great experience for you.
The Contractor was absolutely GREAT!! The Service was a 10 out of 10!!
Response from the owner: Michael,Thank you for your fantastic review! We're thrilled to hear that you had a great experience and rated our service a perfect 10 out of 10. Your satisfaction is our top priority.
Response from the owner: Dear Ricky, Thank you for taking the time to give such a kind review! We appreciate you.
I’ve been using Mitchell for a few years now. However, after hearing a lot of things about another company, I decided to give them a try. Big mistake. Huge mistake. They were not cool, and only masters at lying if you catch my drift. 😉The other company spent about 10 minutes checking out my unit, and quickly jumped to the conclusion that my 6 year old unit took a total poop, and I needed a new one at the low price of $13k. They were really pushy on financing right then and tried convincing me this was an investment…… right. When I mentioned paying cash they tried pushing financing even harder which grossed me out.I called my normal guys at Mitchell and was pleased as usual. The technician spent about 30 minutes diagnosing and troubleshooting my unit. It was a rainy day and he made it a point to take off his boots and carry them through my house. He was respectful and informative. He diagnosed my unit and was able to provide a solution that was less than a quarter of the replacement price.Installation of the new part was quick and professional. My technician explained the whole process and was also respectful of my home. I’m annoyingly inquisitive but the technician was more than happy to educate me through the process. Overall a 10/10 experience every time I deal with Mitchell. I’ll never cheat on you again I promise 🫠
Response from the owner: Dear Josh,Thank you for taking the time to share your recent experience with Mitchell Cooling + Heating. We're thrilled to hear that we were able to provide you with the top-notch service you deserve, even after exploring other options. Thank you for choosing Mitchell Cooling + Heating. We look forward to serving you again in the future!
Matt Ruatk came out the same day and resolved our issue expeditiously!
Response from the owner: Thank you for the fantastic 5-star review! We're thrilled to know that you had an exceptional experience with us.
Outstanding service and trustworthy!
Response from the owner: Thank you for your kind words and 5-star review, Susan!
Response from the owner: We greatly appreciate your positive feedback!
Called on a Friday afternoon with a broken HVAC. They were there within an hour and had a new unit in by the following Tuesday. These guys were great. Highly recommend!
Response from the owner: We're so happy to hear about your experience with our technicians!
Mitchell Mechanical was great! Our 25 year old HVAC decided to quit 5 days before Christmas. Mitchell Mechanical was able to get a new HVAC within two days at a great price considering the two other quotes we received. They were on time, efficient with the install. The technicians were great! Customer service was great, returned calls timely. This type of customer service is rare these days!
Response from the owner: Thank you for the glowing review! We're thrilled to hear that you had a 5-star experience with us. Your satisfaction is our top priority, and we look forward to providing you with exceptional service again in the future.
highly recommend
Response from the owner: Thank you for the 5-Star Review! Thank you for the recommendation!
Great company to deal with. All the techs that have been out have been very nice as well as the girls on the end of the phone.
Response from the owner: We're delighted to receive your 5-star review! It's fantastic to know that you enjoyed your experience with us. Our team works hard to ensure our customers have a positive and memorable time, and we can't wait to see you again for any future HVAC needs.
Technicians came in and gave great info and took care of our issue!! Definitely Recommend!
Response from the owner: Wow! We're over the moon to receive your 5-star rating. Thank you for taking the time to share your positive experience.
They are always through when cleaning/looking my AC and Heater units. I have had no problems with their work.
Response from the owner: Our team takes pride in delivering top-quality HVAC services, and your feedback is greatly appreciated!
Always professional!Always on time!Excellent customer service!
Response from the owner: Thank you for the glowing review! We're thrilled to hear that you had a 5-star experience with us.
You guys are very professional and the work is excellent. To your entire staff from us, have a very Merry Christmas and Happy New Year.
Response from the owner: Your satisfaction is our top priority, and we look forward to providing you with exceptional service again in the future!
This is my second house with Mitchell Mechanical and I've been in it for over twenty years. We had to replace both units after about 15 years. They scheduled me and they were in and out in a couple hours. They do great work and are easy to work with.They also answer there phone every time I call.Kurt Johnson
Response from the owner: We're delighted to receive your 5-star review! It's fantastic to know that you enjoyed your experience with us.
Nice, honest folks. Bought HVAC system from them several years ago for a good price. They have been professional and easy to work with. Made a repair covered by warranty. Service/experience was excellent. Currently under a 2X per year maintenance contract with them. Only positive experiences with their staff. Highly recommend.
Response from the owner: Drew, we're thrilled to hear that you had a wonderful experience with us. Thank you for the 5-star review!
Very Good Service.
Response from the owner: El-Brenda, thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Very responsive to an emergency call at 8:00 pm at night. Got the problem immediately fixed. We have used them for 26 years and will continue to use them…
Response from the owner: We're thrilled to receive your 5-star rating and your kind words! At Mitchell Cooling + Heating, we take pride in delivering top-notch HVAC solutions, and it's wonderful to know that we've met your needs for 26 years. Thank you for choosing us, and we look forward to being your go-to cooling and heating experts in the future, Robert.
Response from the owner: Thank you for your wonderful 5-star review!
Response from the owner: Thank you for taking the time to leave a 5-star review!
Always professional, courteous and prompt. They stand behind their work. We have use Mitchell Mechanical for well over 20 years.
Response from the owner: At Mitchell Cooling + Heating, our mission is to provide top-notch service, and we're thrilled to hear that we met your expectations!
Response from the owner: Thank you for your kind words and the excellent five-star review!
We have been doing business with Mitchell for appx 31 years and have found them to be responsive and helpful at every interaction. The office staff is great at calling us back whenever we have to leave a message at off-hours as well as for emergency issues which have been infrequent but do happen. The technicians have always fixed our issue to the best of their ability on the first call, if not the follow up has been stellar.
Response from the owner: Wow, we're thrilled to receive your glowing five-star review! It's wonderful to hear that you had a great experience with our team. We appreciate your support and loyalty!
Excellent reliable service. Reasonably priced on time and good in an emergency. I recommend!
Response from the owner: Cathy, we appreciate the time you took to leave us a review!
I have always felt like you have done an excellent job. However, I was concerned about the man who came this past fall. He was so quick I ask him about it. He said as he held up a filter, "Yes all we need do in the fall is change the filter". I remember going back in the house and saying to my lady, "That was the quickest I've ever experienced." But everything seems to be working just fine so I really can't complain.
Response from the owner: We're thrilled to hear that you had a positive experience with our quick and efficient services!
We are always pleased with the service from Mitchell - we've been a customer since 1994, in 3 different homes!
Response from the owner: Thank you for your kind words and the excellent five-star review!
I highly endorse Mitchell cooling and heating! They are always prompt, courteous, and efficient.
Response from the owner: We strive to provide the best HVAC solutions, and your feedback encourages us to keep delivering top-notch service!
