Here at Mitchell Cooling + Heating, we have consistently received glowing reviews for our exceptional HVAC services. Customers frequently commend us for our prompt and efficient service, as well as the expertise of our technicians. Throughout the entire process, we are known for transparent communication. Many clients appreciate our commitment to customer satisfaction, highlighting our dedication to finding cost-effective solutions and providing expert advice. The positive HVAC reviews often emphasize our professionalism and reliability, showcasing our ability to handle a wide range of heating and cooling issues. Our stellar reputation in the HVAC industry is a testament to our unwavering commitment to delivering top-notch service, making us a trusted choice for all heating and cooling needs.

5-Star HVAC Reviews

Mitchell Cooling + Heating
Excellent
4.8
Based on 208 reviews
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Mitchell was able to service our broken air conditioner within 2 days of calling. Our tech, Ron, was knowledgeable, efficient, friendly, and very PROFESSIONAL! I will certainly ask for this same tech for all my future maintenance and service calls.
Response from the owner: Thank you for your 5 star review! We appreciate your business.
Working with Mitchell was as cool as could be!
Response from the owner: Thank you for your wonderful review! We're delighted to hear that working with Mitchell Cooling & Heating was a great experience for you.
The Contractor was absolutely GREAT!! The Service was a 10 out of 10!!
Response from the owner: Michael,Thank you for your fantastic review! We're thrilled to hear that you had a great experience and rated our service a perfect 10 out of 10. Your satisfaction is our top priority.
Technician Matt with Mitchell has consistently provided expert and conscientious repairs and maintenance on our HVAC units at a fair price.
Response from the owner: Dear Ricky, Thank you for taking the time to give such a kind review! We appreciate you.
I’ve been using Mitchell for a few years now. However, after hearing a lot of things about another company, I decided to give them a try. Big mistake. Huge mistake. They were not cool, and only masters at lying if you catch my drift. 😉The other company spent about 10 minutes checking out my unit, and quickly jumped to the conclusion that my 6 year old unit took a total poop, and I needed a new one at the low price of $13k. They were really pushy on financing right then and tried convincing me this was an investment…… right. When I mentioned paying cash they tried pushing financing even harder which grossed me out.I called my normal guys at Mitchell and was pleased as usual. The technician spent about 30 minutes diagnosing and troubleshooting my unit. It was a rainy day and he made it a point to take off his boots and carry them through my house. He was respectful and informative. He diagnosed my unit and was able to provide a solution that was less than a quarter of the replacement price.Installation of the new part was quick and professional. My technician explained the whole process and was also respectful of my home. I’m annoyingly inquisitive but the technician was more than happy to educate me through the process. Overall a 10/10 experience every time I deal with Mitchell. I’ll never cheat on you again I promise 🫠
Response from the owner: Dear Josh,Thank you for taking the time to share your recent experience with Mitchell Cooling + Heating. We're thrilled to hear that we were able to provide you with the top-notch service you deserve, even after exploring other options. Thank you for choosing Mitchell Cooling + Heating. We look forward to serving you again in the future!
Matt Ruatk came out the same day and resolved our issue expeditiously!
Response from the owner: Thank you for the fantastic 5-star review! We're thrilled to know that you had an exceptional experience with us.
Outstanding service and trustworthy!
Response from the owner: Thank you for your kind words and 5-star review, Susan!
Response from the owner: We greatly appreciate your positive feedback!
Called on a Friday afternoon with a broken HVAC. They were there within an hour and had a new unit in by the following Tuesday. These guys were great. Highly recommend!
Response from the owner: We're so happy to hear about your experience with our technicians!
Mitchell Mechanical was great! Our 25 year old HVAC decided to quit 5 days before Christmas. Mitchell Mechanical was able to get a new HVAC within two days at a great price considering the two other quotes we received. They were on time, efficient with the install. The technicians were great! Customer service was great, returned calls timely. This type of customer service is rare these days!
Response from the owner: Thank you for the glowing review! We're thrilled to hear that you had a 5-star experience with us. Your satisfaction is our top priority, and we look forward to providing you with exceptional service again in the future.
highly recommend
Response from the owner: Thank you for the 5-Star Review! Thank you for the recommendation!
Great company to deal with. All the techs that have been out have been very nice as well as the girls on the end of the phone.
Response from the owner: We're delighted to receive your 5-star review! It's fantastic to know that you enjoyed your experience with us. Our team works hard to ensure our customers have a positive and memorable time, and we can't wait to see you again for any future HVAC needs.
Technicians came in and gave great info and took care of our issue!! Definitely Recommend!
Response from the owner: Wow! We're over the moon to receive your 5-star rating. Thank you for taking the time to share your positive experience.
They are always through when cleaning/looking my AC and Heater units. I have had no problems with their work.
Response from the owner: Our team takes pride in delivering top-quality HVAC services, and your feedback is greatly appreciated!
Always professional!Always on time!Excellent customer service!
Response from the owner: Thank you for the glowing review! We're thrilled to hear that you had a 5-star experience with us.
You guys are very professional and the work is excellent. To your entire staff from us, have a very Merry Christmas and Happy New Year.
Response from the owner: Your satisfaction is our top priority, and we look forward to providing you with exceptional service again in the future!
This is my second house with Mitchell Mechanical and I've been in it for over twenty years. We had to replace both units after about 15 years. They scheduled me and they were in and out in a couple hours. They do great work and are easy to work with.They also answer there phone every time I call.Kurt Johnson
Response from the owner: We're delighted to receive your 5-star review! It's fantastic to know that you enjoyed your experience with us.
Nice, honest folks. Bought HVAC system from them several years ago for a good price. They have been professional and easy to work with. Made a repair covered by warranty. Service/experience was excellent. Currently under a 2X per year maintenance contract with them. Only positive experiences with their staff. Highly recommend.
Response from the owner: Drew, we're thrilled to hear that you had a wonderful experience with us. Thank you for the 5-star review!
Very Good Service.
Response from the owner: El-Brenda, thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Very responsive to an emergency call at 8:00 pm at night. Got the problem immediately fixed. We have used them for 26 years and will continue to use them…
Response from the owner: We're thrilled to receive your 5-star rating and your kind words! At Mitchell Cooling + Heating, we take pride in delivering top-notch HVAC solutions, and it's wonderful to know that we've met your needs for 26 years. Thank you for choosing us, and we look forward to being your go-to cooling and heating experts in the future, Robert.
Response from the owner: Thank you for your wonderful 5-star review!
Response from the owner: Thank you for taking the time to leave a 5-star review!
Always professional, courteous and prompt. They stand behind their work. We have use Mitchell Mechanical for well over 20 years.
Response from the owner: At Mitchell Cooling + Heating, our mission is to provide top-notch service, and we're thrilled to hear that we met your expectations!
Response from the owner: Thank you for your kind words and the excellent five-star review!
We have been doing business with Mitchell for appx 31 years and have found them to be responsive and helpful at every interaction. The office staff is great at calling us back whenever we have to leave a message at off-hours as well as for emergency issues which have been infrequent but do happen. The technicians have always fixed our issue to the best of their ability on the first call, if not the follow up has been stellar.
Response from the owner: Wow, we're thrilled to receive your glowing five-star review! It's wonderful to hear that you had a great experience with our team. We appreciate your support and loyalty!
Excellent reliable service. Reasonably priced on time and good in an emergency. I recommend!
Response from the owner: Cathy, we appreciate the time you took to leave us a review!
I have always felt like you have done an excellent job. However, I was concerned about the man who came this past fall. He was so quick I ask him about it. He said as he held up a filter, "Yes all we need do in the fall is change the filter". I remember going back in the house and saying to my lady, "That was the quickest I've ever experienced." But everything seems to be working just fine so I really can't complain.
Response from the owner: We're thrilled to hear that you had a positive experience with our quick and efficient services!
We are always pleased with the service from Mitchell - we've been a customer since 1994, in 3 different homes!
Response from the owner: Thank you for your kind words and the excellent five-star review!
I highly endorse Mitchell cooling and heating! They are always prompt, courteous, and efficient.
Response from the owner: We strive to provide the best HVAC solutions, and your feedback encourages us to keep delivering top-notch service!
Answered my questions. Knowledgable about the product.
Response from the owner: We are incredibly thankful for your outstanding five-star review of our services!
Response from the owner: Your satisfaction is our priority, and we look forward to serving you in the future!
Always great service, responsive and always courteous and professional.
Response from the owner: Thank you so much for your amazing five-star review!
I've been a customer since 2001 and won't change. Mitchell provides quality, reliable services. The response is fantastic. Yes I recommend them!
Response from the owner: We're thrilled to hear that you had a positive experience with our company!
I purchased my AC equipment from Mitchell Mechanical in 2015. I have had flawless service since and, for the last few years, I have them service the heating/AC twice a year. Highly recommend Mitchell for your home comfort needs.
Response from the owner: Thank you! Your recommendation means a lot to us here at Mitchell Cooling + Heating.
Very dependable, really good value.
Response from the owner: We're overjoyed to receive your five-star review!
Have always had great customer service from Mitchell Mechanical and their employees. Great communication and problem solving, people you can count on at all times. I have used them for our condominium common area HVAC as well as my personal unit for over 17 years.
Response from the owner: Our team takes pride in delivering top-quality HVAC services, and your feedback is greatly appreciated!
Response from the owner: Thank you for taking the time to leave a review!
Excellent honest company. First class service and repairs. Reasonable cost.
Response from the owner: Thank you for taking the time to leave a five-star review!
All good
Response from the owner: Thank you for the 5-Star Review!
I been with them for years and had good service, even once on weekends.
Response from the owner: We're delighted to know that our services met your expectations! If you ever need assistance in the future, please don't hesitate to reach out.
Our second level was too warm. The technician checked the thermostat, attic and the unit to determine the cause. He was able to diagnose the problem and provide a resolution. I am a happy customer.
Response from the owner: Thank you for your kind words and 5-star review Ms. John!
Quality, friendly and courteous service. Thrilled with the annual maintenance contract and appreciate the retired military discount.
Response from the owner: Allan, we are incredibly grateful that you took the time out to leave us a 5-Star review!
Gregg I believe is his name is fantastic. I always ask for him.
Response from the owner: Wow, we're thrilled to receive your glowing five-star review!
Mitchell Mechanical installed a new HVAC system when we needed one years ago and we’ve continued our MVP contract with them ever since. They do a maintenance visit twice a year to maintain our system. We’ve been very happy with the services they’ve provided.
Response from the owner: It's wonderful to hear that you've had a great experience with our team! We appreciate your support.
Always the best! Would recommend to all. Fast friendly affordable. We have been doing business with them for 25 years and they are the best! Not too big or small to be personal and friendly! Last Technician swept the attic for us because of our age!
Response from the owner: Thank you for your kind words and 5-star review!
Response from the owner: Thank you for taking the time to leave a 5-star review!
Everyone is very professional and friendly
Response from the owner: Thank you for stopping by to leave us a 5-star review about your experience!
Been using Mitchell for 16 years and have total confidence in them.
Response from the owner: We're thrilled to receive your glowing review and are honored to have earned your trust and confidence!
Mitchell Mechanical has taken care of my HVAC needs for over 25 years. Always courteous, professional personnel respond to whatever is needed. From routine service to new unit installs they can handle the job. Office stall is always friendly and eager to get spomeone out to service my HVAC systems.
Ontime, professional, competitive pricing
AC broke called it in at 9:22 am. He came, he fixed it and was out of here before 10:30 am on Memorial Day. Thanks as always for the Good Service.
Having our AC go belly up when I was providing in-home hospice for my husband was extremely stressful, to say the least. The folks at Mitchell couldn't have been nicer to deal with, and they helped take some of the pain out of the situation. Decent prices, too! It's also a relief to know that they'll be continuing to service our system twice a year. One less thing to worry about. I'd highly recommend these folks. Many thanks to them and to my gal pal Pam for recommending them.
Our AC coil went bad right when the heat wave hit. Mitchell Cooling & Heating was able to get out to our home that night and fixed it completely the next day. Mr Petersen & Mr Ruack were quick and informative. The issue was addressed and resolved quickly. Highly recommended as we are happily enjoying the fresh clean COLD air. I honestly felt like family and am thankful for their service.
We just had a new unit installed in the spring. The service was amazing. We had an issue tonight and William came out even at 9 pm with no complaints and a smile on his face. He was able to fix the problm. I highly recommend this company!!!
Corey came out and installed two units for us last week. He and his helpers were very nice, professional, and knowledgeable in what they were doing. We highly recommend Mitchell Mechanical, to anyone who need their Heating and Air replaced.
In the last year, we had both of our heat pump units replaced by Mitchell Mechanical. Even though the units were only 12 years old, they began leaking the "old" Freon that is being phased out. Their price was better than the other quotes we received and the installation process very smooth. We are happy customers... 🙂
I had 2 new Lennox systems installed on March 19th. The installs were done on schedule without any issues and the systems are both functioning perfectly. I have been a satisfied Mitchell Mechanical customer for over 10 years and when it was time to replace both of my systems the decision on what company to use was very easy.
All your employees are very pleasant. The service guys are always on time and very knowledgeable. They explain what's involved in the maintenance checkups and answer all my questions. I tell others of the good service I receive from Mitchell Mechanical.
On time with all the installation of new equipment. You did a quality and great job. You answered all of my questions and am completely satisfied with you company.
The Service Techs are very courteous, polite and respectful. They answer all of my questions with honesty. I so appreciate a company that I can trust not to rip me off. I have been a long time customer since I moved to Cumming in 2000 and hope to continue the relationship for years to come. Thanks for your excellent service!
you can trust these folks to do what they say, and say what they do!
Have used MM for many years .. Through new heat units and new AC units for the last 20 years they have always been on time and helpful through it all !
Mitchell Mechanical installed my original heating/air system 17 years ago. I've participated in the maintenance program as well. The staff is always professional and personable! I have recommended their service to others and will continue to do so.
I have been with Mitchell Mechanical for many years. Their customer service is awesome. They are always on time and gives you a call before coming to the house. April and everyone in the office are always very pleasant. Very family oriented. Great job!!!
Excellent service, communication, & follow-up in both our home & church dealings with Mitchell Mechanical Heating & A/C! And the service men do not make a mess inside the house/church when working!
Always on time. Exceptionally well trained techs. Highly recommend this firm.
Referred to us by a trusted friend. We recently entered into contract.
Our first visit was very professional and informative. Our recent repair request was responded to promptly and turned around in less than 8 hours. It doesn't get any better than that.
I have used Mitchell Mechanical for well over 10 years. The service has always been great and I am sure they will service my heat and air for as long as I need it.
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