Reviews
Schedule Service
Here at Mitchell Cooling + Heating, we have consistently received glowing reviews for our exceptional HVAC services. Customers frequently commend us for our prompt and efficient service, as well as the expertise of our technicians. Throughout the entire process, we are known for transparent communication. Many clients appreciate our commitment to customer satisfaction, highlighting our dedication to finding cost-effective solutions and providing expert advice. The positive HVAC reviews often emphasize our professionalism and reliability, showcasing our ability to handle a wide range of heating and cooling issues. Our stellar reputation in the HVAC industry is a testament to our unwavering commitment to delivering top-notch service, making us a trusted choice for all heating and cooling needs.
5-Star HVAC Reviews
I highly endorse Mitchell cooling and heating! They are always prompt, courteous, and efficient.
Response from the owner:We strive to provide the best HVAC solutions, and your feedback encourages us to keep delivering top-notch service!
The staff was friendly and helpful. The tech was on time and thorough. He made suggestions on my thermostat settings to increase comfort and efficiency. I requested pricing for an upgraded filter installation and was given a prompt written estimate. I did not feel like there was a push to upsell and did not feel rushed.
Response from the owner:We are grateful for your kind words about our friendly staff and thorough tech. Appreciate you noticing our honest approach!
Always the best! Would recommend to all. Fast friendly affordable. We have been doing business with them for 25 years and they are the best! Not too big or small to be personal and friendly! Last Technician swept the attic for us because of our age!
Response from the owner:Thank you for your kind words and 5-star review!
Response from the owner:We are overjoyed to receive your 5-star rating! Thank you for choosing Mitchell Cooling + Heating for your HVAC needs.
Used Mitchell Cooling+ Heating for many years. I have found them very honest reliable and helpful
Response from the owner:Thank you for your wonderful feedback, Sarah! We deeply appreciate your loyalty over the years and trust in our honest, reliable service.
Always on time, polite, and concerned about wearing coverings on shoes—very professional in every way.
Response from the owner:We greatly appreciate your kind words about our punctuality and professionalism. Thank you for trusting Mitchell Cooling + Heating!
Very satisfactory! Thankful to have learned about and partnered with your maintenance service many years ago.
Response from the owner:Thank you so much for your kind words and continued trust in our maintenance service over the years! We're truly grateful to have you as part of the Mitchell Cooling + Heating family. It's been our pleasure to help keep your home comfortable, and we look forward to serving you for many more years to come!
This company is always on time, with courteous and professional workers. They always explain what they’re about to do and they always clean up their work area. When I have to call into their office I am answered with friendly and respectful humans. We have used Mitchell Cooling and Heating for several years now, we have always been pleased!!
Response from the owner:Thank you, Phyllis! We’re so grateful for your kind words and continued trust in our team. It’s always a pleasure to serve you!
Greg was our service technician today. He was prompt and performed a thorough inspection of our HVAC unit. I cannot recommend him enough.
Response from the owner:We are thrilled to hear that Greg provided prompt and thorough service. Your recommendation of our team means everything to us.
Trust is important to us. Matt always does a through job going over every aspect of our units. He always answers questions in a way we understand what is going on with our equipment.
Response from the owner:Thank you for your wonderful feedback, Steve! We're grateful Matt earned your trust through thorough work and clear explanations.
Serviceman was courteous and knowledge. Service fee was a little high for the amount of time he spent here.
Response from the owner:We are thrilled to hear our serviceman was courteous and knowledgeable. We appreciate your honest feedback about pricing.
Mitchell, put in the new system and maintain it.
Wonderful staff.
Wonderful staff.
Response from the owner:Thank you for trusting us with your new system! We're grateful for your kind words about our wonderful staff.
My technician was efficient and nice. Made sure our systems were up and running and very little clean up in the rooms with the access doors.
Response from the owner:Thanks for highlighting our technician's efficiency and care. We appreciate your feedback about minimal cleanup too.
Response from the owner:Thank you for sharing your 5-star rating with Mitchell Cooling + Heating! We appreciate your trust in our services.
Scheduled maintenance
Response from the owner:Duane, we're happy to hear that your fall maintenance went well! We look forward to seeing you again in the spring.
Excellent service! Our technician was punctual, respectful and knowledgeable.
Response from the owner:We are elated to hear about your excellent experience! Your feedback about our punctual, respectful, knowledgeable technician means everything.
Response from the owner:We are glad to hear from you, Jeff! Thank you for choosing Mitchell Cooling + Heating.
AS always the serice was great. Nice and quick rep.
Response from the owner:Your positive feedback means everything! We're thrilled you found our service great and our rep quick. Thank you, John!
Mitchell Cooling & Heating delivered exceptional service on my AC, and I want to give a special shout-out to Ronnie. From start to finish, Ronnie was professional, courteous, and incredibly knowledgeable. He took the time to explain the issue in a way I could easily understand, diagnosed the problem quickly, and had my AC running smoothly in no time.
Ronnie’s attention to detail and honesty truly set him apart. He didn’t try to push unnecessary repairs—just straightforward, dependable work. My home is cooling better than it has in a long while, and the improvement was immediate.
If you’re looking for reliable HVAC service, I highly recommend Mitchell Cooling & Heating, and especially Ronnie. Excellent service all around!
Ronnie’s attention to detail and honesty truly set him apart. He didn’t try to push unnecessary repairs—just straightforward, dependable work. My home is cooling better than it has in a long while, and the improvement was immediate.
If you’re looking for reliable HVAC service, I highly recommend Mitchell Cooling & Heating, and especially Ronnie. Excellent service all around!
Response from the owner:Thank you for your review, Stacy! Thrilled Ronnie provided exceptional service and honest work. Your home cooling better makes our day!
Response from the owner:Thank you for the 5-star rating! We appreciate your trust in Mitchell Cooling + Heating.
Response from the owner:We are absolutely thrilled to receive your 5-star rating! Thank you for trusting Mitchell Cooling + Heating.
The technician was completely professional and courteous.
Response from the owner:Karlyne, thank you for your fantastic 5-star review! We're delighted to have met your expectations with our cooling and heating services at Mitchell Cooling + Heating. Your feedback is invaluable to us, and we're grateful for the opportunity to serve you.
excellent service for HVAC systems.
maintenance and repair.
maintenance and repair.
Response from the owner:Thank you for the great feedback! We're so glad to hear you received excellent service for your HVAC system. Whether it's routine maintenance or a repair, our team at Mitchell Cooling + Heating is committed to keeping your home comfortable and your system running efficiently. We appreciate your trust in us!
Gregg I believe is his name is fantastic. I always ask for him.
Response from the owner:Wow, we're thrilled to receive your glowing five-star review!
I been with them for years and had good service, even once on weekends.
Response from the owner:We're delighted to know that our services met your expectations! If you ever need assistance in the future, please don't hesitate to reach out.
We have been doing business with Mitchell for appx 31 years and have found them to be responsive and helpful at every interaction. The office staff is great at calling us back whenever we have to leave a message at off-hours as well as for emergency issues which have been infrequent but do happen. The technicians have always fixed our issue to the best of their ability on the first call, if not the follow up has been stellar.
Response from the owner:Wow, we're thrilled to receive your glowing five-star review! It's wonderful to hear that you had a great experience with our team. We appreciate your support and loyalty!
Great company! Have used them for many years, and always a pleasure to deal with!
Response from the owner:Thank you for your review, Richey! We appreciate your loyalty over the years and look forward to continuing our partnership.
Response from the owner:We are thrilled to receive your 5-star rating! Thank you for choosing Mitchell Cooling + Heating.
Response from the owner:We are grateful for your five-star rating! Your trust in Mitchell Cooling + Heating means everything to us.
Very nice technician.
Response from the owner:Jean, thank you for your kind words! We're glad to hear our technician made a good impression.
Polite young man that service our air conditioner and explained how out unit was doing.
Response from the owner:Thank you for taking the time to leave us a 5-star review!
Very friendly, efficient and thorough completely check everything out
Great company
Great company
Response from the owner:Thank you for your review, Rick! We appreciate you highlighting our friendly, efficient and thorough service.
The winter maintenance was performed as expected. The technician arrived on time, put on booties and went to work. He tested all units and cleaned up when finished. Great job
Response from the owner:Thank you for your kind words and 5-star review Ms. John!
HVAC maintenance and scheduling is easy peasy with Mitchell Mechanical. Service guys are always professional, nice, and knowledgeable in answering questions about my hvac and dehumidifier system. Had them for 5 years now with no issues.
Response from the owner:Thank you for your wonderful feedback, Cindy! We appreciate your trust over five years and value your loyalty to Mitchell Cooling + Heating.
Matt was professional and polite as always. He approaches the work in a thoughtful way. He doesn’t just replace the filters and run. He only replaces the ones that need it and he makes sure everything else is working as it should be. Thank you Matt
Response from the owner:Scott, thank you for your amazing 5-star review! We're thrilled to have provided you with exceptional cooling and heating services at Mitchell Cooling + Heating, and we appreciate your trust in our team. Your satisfaction is our top priority, and we look forward to serving you with the same level of excellence in the future.
Response from the owner:Thank you for taking the time to share your 5-star rating with Mitchell Cooling + Heating!
Mitchell Cooling + Heating has done our annual maintenance checks for the last 5 years. We are very pleased with the scheduling process and the attention to details.
Response from the owner:Thank you so much for your continued trust over the past 5 years! We’re honored to handle your annual maintenance checks and are thrilled to hear you’ve been pleased with both our scheduling process and attention to detail. At Mitchell Cooling + Heating, long-term relationships like this mean everything to us. We look forward to many more years of keeping your HVAC system running smoothly!
Response from the owner:We are glad to hear from you, Sharon! Thank you for choosing Mitchell Cooling + Heating for your service needs.
Answered my questions. Knowledgable about the product.
Response from the owner:We are incredibly thankful for your outstanding five-star review of our services!
I can’t say enough great things about Mitchell HVAC. Responsive to the urgent request, quick to respond, arrive and resolve in one visit. Most professional company I have ever used. I would recommend them over and over again.
Response from the owner:Thank you so much for taking the time to leave us a review!
After more than 20 years the service is as good today as it was back then... always courteous, respectful, extremely knowledgeable and on time... I've been recommending Mitchel since day one... Gr8 group of folks, willing to help.
Response from the owner:We are delighted to hear about your 20 years of loyalty! Thank you for recommending us and recognizing our team's dedication.
Our annual review of our heating and air conditioning systems went very smoothly. The technician was on time and pleasant. I would recommend Michell to anyone in need of service. we have used them since we moved into this house 39 years ago.
Response from the owner:We are grateful for your 39-year loyalty, Michael! Thank you for recommending our annual service and praising our punctual technician.
We’ve used them for years and always gotten great service for a good price
Response from the owner:We are honored to have earned your loyalty over the years. Thank you for trusting Mitchell Cooling + Heating.
Great company to work with. Person who comes out for routine service is very thorough, polite and takes time to explain everything he checked.
Response from the owner:Thanks for your kind words, Debbie! We're pleased our technician provided thorough service and clear explanations during your routine visit.
Matt did an excellent job as usual. Very conscientious and very professional
Response from the owner:Thank you so much for your kind words! We’re lucky to have Matt on our team—his professionalism and attention to detail truly set the standard. We’re glad to hear he continues to provide excellent service, and we appreciate you taking the time to share your experience. We look forward to serving you again!
Very courteous and efficient.
Response from the owner:Cathy, your kind words mean a lot to us and motivate us to keep delivering exceptional service!
Fast, friendly, & punctual.
Response from the owner:We are grateful for your kind words about our fast, friendly, and punctual service!
Very happy with the service provided by Mitchell Cooling + Heating. We had an issue with our A/C and they were able to respond quickly and efficiently. The guys who came out were friendly and professional. Thanks for the great service!
Response from the owner:Thank you so much for the kind words and for taking the time to share your experience! We're thrilled to hear that Greg provided you with friendly and thorough service—that’s exactly the level of care we strive for. It means a lot to know that a neighbor’s recommendation led you to us, and we’re honored that you’re now recommending us to others. We truly appreciate your support and look forward to continuing to provide you with top-notch service whenever you need us!
I've been a customer since 2001 and won't change. Mitchell provides quality, reliable services. The response is fantastic. Yes I recommend them!
Response from the owner:We're thrilled to hear that you had a positive experience with our company!
Mitchel heating and cooling company has been taken care of us for years and they are wonderful very respectful and very prompt
Response from the owner:Thank you for the 5-star rating! We truly appreciate your support and are glad we could deliver a great experience. If there’s ever anything more we can do for you, don’t hesitate to reach out!
Technician Matt with Mitchell has consistently provided expert and conscientious repairs and maintenance on our HVAC units at a fair price.
Mitchell Mechanical has taken care of my HVAC needs for over 25 years. Always courteous, professional personnel respond to whatever is needed. From routine service to new unit installs they can handle the job. Office stall is always friendly and eager to get spomeone out to service my HVAC systems.
Ontime, professional, competitive pricing
AC broke called it in at 9:22 am. He came, he fixed it and was out of here before 10:30 am on Memorial Day. Thanks as always for the Good Service.
Having our AC go belly up when I was providing in-home hospice for my husband was extremely stressful, to say the least. The folks at Mitchell couldn't have been nicer to deal with, and they helped take some of the pain out of the situation. Decent prices, too! It's also a relief to know that they'll be continuing to service our system twice a year. One less thing to worry about. I'd highly recommend these folks. Many thanks to them and to my gal pal Pam for recommending them.
Our AC coil went bad right when the heat wave hit. Mitchell Cooling & Heating was able to get out to our home that night and fixed it completely the next day. Mr Petersen & Mr Ruack were quick and informative. The issue was addressed and resolved quickly. Highly recommended as we are happily enjoying the fresh clean COLD air. I honestly felt like family and am thankful for their service.
We just had a new unit installed in the spring. The service was amazing. We had an issue tonight and William came out even at 9 pm with no complaints and a smile on his face. He was able to fix the problm. I highly recommend this company!!!
Corey came out and installed two units for us last week. He and his helpers were very nice, professional, and knowledgeable in what they were doing. We highly recommend Mitchell Mechanical, to anyone who need their Heating and Air replaced.
In the last year, we had both of our heat pump units replaced by Mitchell Mechanical. Even though the units were only 12 years old, they began leaking the "old" Freon that is being phased out. Their price was better than the other quotes we received and the installation process very smooth. We are happy customers... 🙂
I had 2 new Lennox systems installed on March 19th. The installs were done on schedule without any issues and the systems are both functioning perfectly. I have been a satisfied Mitchell Mechanical customer for over 10 years and when it was time to replace both of my systems the decision on what company to use was very easy.
All your employees are very pleasant. The service guys are always on time and very knowledgeable. They explain what's involved in the maintenance checkups and answer all my questions. I tell others of the good service I receive from Mitchell Mechanical.
On time with all the installation of new equipment. You did a quality and great job. You answered all of my questions and am completely satisfied with you company.
The Service Techs are very courteous, polite and respectful. They answer all of my questions with honesty. I so appreciate a company that I can trust not to rip me off. I have been a long time customer since I moved to Cumming in 2000 and hope to continue the relationship for years to come. Thanks for your excellent service!
you can trust these folks to do what they say, and say what they do!
Have used MM for many years .. Through new heat units and new AC units for the last 20 years they have always been on time and helpful through it all !
Mitchell Mechanical installed my original heating/air system 17 years ago. I've participated in the maintenance program as well. The staff is always professional and personable! I have recommended their service to others and will continue to do so.
I have been with Mitchell Mechanical for many years. Their customer service is awesome. They are always on time and gives you a call before coming to the house. April and everyone in the office are always very pleasant. Very family oriented. Great job!!!
Excellent service, communication, & follow-up in both our home & church dealings with Mitchell Mechanical Heating & A/C! And the service men do not make a mess inside the house/church when working!
Referred to us by a trusted friend. We recently entered into contract.
Our first visit was very professional and informative. Our recent repair request was responded to promptly and turned around in less than 8 hours. It doesn't get any better than that.
Our first visit was very professional and informative. Our recent repair request was responded to promptly and turned around in less than 8 hours. It doesn't get any better than that.
I have used Mitchell Mechanical for well over 10 years. The service has always been great and I am sure they will service my heat and air for as long as I need it.
Mitchell is reliable and competent. Anthony is a wonderful service provider - always friendly, respectful and careful of our property When we have had to contact Mitchell to change an appointment or ask a question, calls were answered promptly by a real person and answers/help were provided without delay. We are so glad that we found Mitchell Mechanical as a service provider for our HVAC and we plan to keep on using their service.
THIS IS THE BEST HEATING AND AIR CONDITIONING COMPANY EVER. I HAVE AMERICAN HOME SHIELD AND DO NOT CALL THEM FOR THESE SERVICES; I ALWAYS CALL MITCHELL MECHANICAL. I HAVE VIP TREATMENT WITH THEM. THEY COME OUT TWICE A YEAR AND SERVICE MY HEATING AND AIR. THE STAFF IS WONDERFUL TO DEAL WITH AND THE COMPANY IS VERY FAIR IN PRICING. I HAVE REFERRED TWO PEOPLE TO THEM WHO WERE EXTREMELY HAPPY WITH THEIR WORK. YOU CANNOT GO WRONG WITH MITCHELL MECHANICAL.
