Reviews
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Here at Mitchell Cooling + Heating, we have consistently received glowing reviews for our exceptional HVAC services. Customers frequently commend us for our prompt and efficient service, as well as the expertise of our technicians. Throughout the entire process, we are known for transparent communication. Many clients appreciate our commitment to customer satisfaction, highlighting our dedication to finding cost-effective solutions and providing expert advice. The positive HVAC reviews often emphasize our professionalism and reliability, showcasing our ability to handle a wide range of heating and cooling issues. Our stellar reputation in the HVAC industry is a testament to our unwavering commitment to delivering top-notch service, making us a trusted choice for all heating and cooling needs.
5-Star HVAC Reviews
Great Service and very honest company
Response from the owner:Thank you for the 5-Star Review!
Using this local company for many years, always a safe bet when you need the system fixed, from entire unit replacement to just adding freon, have always been very reliable.
Response from the owner:Thank you for the kind words Mr. Rookis. We look forward to working with you in the future.
I highly endorse Mitchell cooling and heating! They are always prompt, courteous, and efficient.
Response from the owner:We strive to provide the best HVAC solutions, and your feedback encourages us to keep delivering top-notch service!
Very satisfactory! Thankful to have learned about and partnered with your maintenance service many years ago.
Response from the owner:Thank you so much for your kind words and continued trust in our maintenance service over the years! We're truly grateful to have you as part of the Mitchell Cooling + Heating family. It's been our pleasure to help keep your home comfortable, and we look forward to serving you for many more years to come!
Been using Mitchell for over 10 years. Always friendly, courteous, and helpful. Had them out for routine checkup recently but have had bigger issues in the past. Always take care of the issue quickly and even got a part covered under warranty that I didn't even know had a warranty. Trustworthy, dependable, and I will continue to use them for years to come.
Response from the owner:Thank you so much for your loyalty and kind words! We’re honored to have been your trusted HVAC partner for over a decade. It means the world to us that you value our team’s friendliness, reliability, and dedication to doing what’s right for our customers! We truly appreciate your continued support and look forward to serving you for many more years to come.
Response from the owner:Thank you for the 5-star rating! We appreciate your support and are glad to know you had a positive experience with Mitchell Cooling + Heating. We’re always here when you need us!
Very happy with the service provided by Mitchell Cooling + Heating. Greg is always very friendly and thorough and is happy to answer my questions and take the time to make sure the job is done correctly. We started using them based on a neighbor's recommendation and gladly recommend them now to others as well.
Response from the owner:Thank you so much for the kind words and for taking the time to share your experience! We're thrilled to hear that Greg provided you with friendly and thorough service—that’s exactly the level of care we strive for. It means a lot to know that a neighbor’s recommendation led you to us, and we’re honored that you’re now recommending us to others. We truly appreciate your support and look forward to continuing to provide you with top-notch service whenever you need us!
Response from the owner:Thank you for the 5-star rating! We truly appreciate your support and are glad we could deliver a positive experience. If there’s ever anything more we can do for you, we’re just a call away!
Response from the owner:Thank you for the 5-star rating! We truly appreciate your support and are glad we could deliver a positive experience. If there’s ever anything more we can do for you, we’re just a call away!
Response from the owner:Thank you for the 5-star rating! We truly appreciate your support and are glad we could deliver a positive experience. If there’s ever anything more we can do for you, we’re just a call away!
We’ve used this company for several years & wouldn’t consider changing. Matt is professional, friendly, neat & on time. The company is reasonably priced & even offers a senior discount. Great company!
Response from the owner:We can’t thank you enough for your kind words and ongoing support! It’s always a pleasure to hear when our team—especially Matt—makes a lasting impression with quality service and professionalism. We're so glad you've found value in our pricing and senior discount options. Your loyalty over the years truly means a lot to us, and we’re honored to be your go-to HVAC team. Looking forward to continuing to keep your home comfortable!
Response from the owner:Thank you for the 5-star rating! We truly appreciate your support and are glad we could deliver a positive experience. If there’s ever anything more we can do for you, we’re just a call away!
Have used their service for 30 years.
Would recommend them to anyone.
Always come when needed and they do an excellent job.
Would recommend them to anyone.
Always come when needed and they do an excellent job.
Response from the owner:Your glowing 5-star review has made our day, Loretta! We're honored to have earned your trust for 29 years and to be recognized for our exceptional service at Mitchell Cooling + Heating. Your satisfaction is what drives us, and we're committed to providing you with the best cooling and heating experience.
Always a good person to do a good job . i have been using for 25 yrs
Response from the owner:Peter, thank you for your loyalty to Mitchell Cooling + Heating! We appreciate your business.
Tech is always really nice and knowledgeable
Response from the owner:Thank you for the great feedback! We’re so glad to hear that our technician left a positive impression with both kindness and expertise. Providing knowledgeable, courteous service is what we aim for. We appreciate your support and look forward to helping you again soon!
Matt did an excellent job as usual. Very conscientious and very professional
Response from the owner:Thank you so much for your kind words! We’re lucky to have Matt on our team—his professionalism and attention to detail truly set the standard. We’re glad to hear he continues to provide excellent service, and we appreciate you taking the time to share your experience. We look forward to serving you again!
Matt was professional and polite as always. He approaches the work in a thoughtful way. He doesn’t just replace the filters and run. He only replaces the ones that need it and he makes sure everything else is working as it should be. Thank you Matt
Response from the owner:Scott, thank you for your amazing 5-star review! We're thrilled to have provided you with exceptional cooling and heating services at Mitchell Cooling + Heating, and we appreciate your trust in our team. Your satisfaction is our top priority, and we look forward to serving you with the same level of excellence in the future.
I have complete confidence in Mitchell and all employees I have come in contact with over the years.
Response from the owner:Thank you so much for your continued trust in Mitchell Cooling + Heating! It truly means a lot to know you have complete confidence in our team year after year. We’re grateful for the opportunity to serve you and are proud to have earned your loyalty. If there’s ever anything you need, we’re always here for you.
I have a maintenance contract with Mitchell. They are the best! Greg installed a new thermostat and when it didn't work after a thunder storm he returned, readily fixed it, and showed me how to handle it in the future. I'm so happy I have a contract with them. And, the office staff are excellent! They are always responsive. Thanks so much!
Response from the owner:Thank you for your kind words and 5-star review! We appreciate your business.
Have always had great customer service from Mitchell Mechanical and their employees. Great communication and problem solving, people you can count on at all times. I have used them for our condominium common area HVAC as well as my personal unit for over 17 years.
Response from the owner:Our team takes pride in delivering top-quality HVAC services, and your feedback is greatly appreciated!
Been using Mitchel for several years and always been happy. They're very responsive and have the experience to know what to do.
Response from the owner:We truly appreciate your loyalty and kind words! It’s always a pleasure to serve customers like you who have been with us for several years. Knowing that you’ve consistently been happy with our responsiveness and expertise means the world to our team. Thank you for choosing Mitchell Cooling + Heating—we’re always here when you need us!
Great customer service!
Response from the owner:Thank you so much for the great feedback! We're thrilled to hear you had a positive experience with our customer service. At Mitchell Cooling + Heating, your satisfaction is our top priority. We look forward to serving you again!
Our second level was too warm. The technician checked the thermostat, attic and the unit to determine the cause. He was able to diagnose the problem and provide a resolution. I am a happy customer.
Response from the owner:Thank you for your kind words and 5-star review Ms. John!
I have no idea how long I have been a client but this is my 3rd house with them and Mitchell will service my systems until the last. We are an MVP client and they make everything easy. Can’t say enough good things about them.
Response from the owner:Wow—thank you for such a meaningful message and for being part of the Mitchell Cooling + Heating family through three homes! We're honored to have earned your trust and loyalty over the years. Making things easy and stress-free is exactly what we aim for, and knowing we've delivered that for you is the greatest compliment we could receive. We’re always here for you—now and for every system down the road!
Response from the owner:Thank you for the 5-star rating! We truly appreciate your support and are glad to know you had a positive experience with Mitchell Cooling + Heating. We're here whenever you need us!
Installed and. Service
Response from the owner:Thank you for your stellar 5-star review and for choosing Mitchell Cooling + Heating to keep your home comfortable all year round!
Very nice technician.
Response from the owner:Jean, thank you for your kind words! We're glad to hear our technician made a good impression.
Response from the owner:Thank you for the 5-star rating! We truly appreciate your support and are glad to know you had a positive experience with Mitchell Cooling + Heating. We're here whenever you need us!
Response from the owner:Thank you for the 5-star rating! We truly appreciate your support and are glad to know you had a positive experience with Mitchell Cooling + Heating. We're here whenever you need us!
It was excellent. Tech arrived on time and did his inspection quickly and thoroughly
Response from the owner:Thank you so much for sharing your experience! We’re thrilled to hear that your service was excellent and that our technician arrived on time and completed the inspection thoroughly. Providing prompt, professional, and efficient service is always our goal, and it’s great to know we hit the mark. We truly appreciate your trust in Mitchell Cooling + Heating and look forward to serving you again in the future!
Perfect as always.
Response from the owner:Thank you so much for your kind words and continued support! We're grateful for the opportunity to serve you and are thrilled to know everything was perfect as always. If you ever need anything in the future, don’t hesitate to reach out. We truly appreciate you being a valued part of the Mitchell Cooling + Heating family!
Response from the owner:Thank you so much for the 5-star rating! We truly appreciate your support and are glad to know you had a positive experience with Mitchell Cooling + Heating. If there's ever anything you need, we're just a call away.
Response from the owner:Thank you so much for the 5-star rating! We truly appreciate your support and are glad to know you had a positive experience with Mitchell Cooling + Heating. If there's ever anything you need, we're just a call away.
Quality, friendly and courteous service. Thrilled with the annual maintenance contract and appreciate the retired military discount.
Response from the owner:Allan, we are incredibly grateful that you took the time out to leave us a 5-Star review!
I think his name was Matt, and he has serviced us a couple of times. He’s great, friendly, communicates great, and gave me heads up when he was on the way. Would like for him to always be our tech if possible.
Response from the owner:Thank you so much for your kind words and continued trust in Mitchell Cooling + Heating over the past 5 years! We’re especially glad to hear that Matt has made such a positive impression—his friendliness, clear communication, and professionalism truly reflect the level of service we aim to deliver every day. We appreciate your loyalty and look forward to serving you for many more years to come!
Mitchell Cooling + Heating has done our annual maintenance checks for the last 5 years. We are very pleased with the scheduling process and the attention to details.
Response from the owner:Thank you so much for your continued trust over the past 5 years! We’re honored to handle your annual maintenance checks and are thrilled to hear you’ve been pleased with both our scheduling process and attention to detail. At Mitchell Cooling + Heating, long-term relationships like this mean everything to us. We look forward to many more years of keeping your HVAC system running smoothly!
Been using Mitchell for 18 years and have total confidence in them. They are prompt, knowledgeable, reliable, and do good work.
Response from the owner:We're thrilled to receive your glowing review and are honored to have earned your trust and confidence!
Excellent work and professional.
Response from the owner:Thank you for the kind words! We’re glad to hear you were happy with the quality of our work and the professionalism of our team. At Mitchell Cooling + Heating, delivering excellent service is always our top priority. We appreciate your trust in us!
Technician was very nice and knowledgeable!
Response from the owner:Thank you for the great feedback! We're so happy to hear that your technician was both kind and knowledgeable. At Mitchell Cooling + Heating, we pride ourselves on providing expert service with a friendly touch. We appreciate your support and look forward to serving you again!
Was done nicely and cleaned up when finished. Would definitely recommend.
Response from the owner:Thank you for the kind words! We're so glad to hear everything was done to your satisfaction and that our team left the space clean and tidy. Recommendations like yours mean the world to us. We truly appreciate your support and look forward to helping with any future HVAC needs!
Response from the owner:Thank you so much for the rating! We truly appreciate your support and are glad to know you had a positive experience with Mitchell Cooling + Heating. If there's ever anything you need, we're just a call away.
Response from the owner:Thank you so much for the 5-star rating! We truly appreciate your support and are glad to know you had a positive experience with Mitchell Cooling + Heating. If there's ever anything you need, we're just a call away.
Yearly maintennance
Response from the owner:Thank you so much for the great review! We're thrilled to know that our yearly HVAC maintenance service met your expectations for responsiveness, punctuality, quality, professionalism, and value. It’s always our goal at Mitchell Cooling + Heating to deliver reliable, top-tier service you can count on. We appreciate your continued trust and look forward to serving you again next year!
I recently had my annual service by Mitchell Cooling and Heating. Mitchell installed my system when we built our house 18 years ago.
They provide prompt courteous service every time we use them. They are also reasonably priced and professional .
I recommend you use them. For all your HVAC needs.
They provide prompt courteous service every time we use them. They are also reasonably priced and professional .
I recommend you use them. For all your HVAC needs.
Response from the owner:Thank you for your loyalty and trust over the years! We’re honored to have been with you since the beginning and appreciate your recommendation. Providing prompt, courteous, and professional service is our goal every time. We're here whenever you need us!
Patrick, my service tech is one of the best in the business to me... He is honest, knowledgeable, and a overall great person... All the employees I have dealt with at Mitchell's have been nothing short of amazing... They have kept my units running for years and saved me big $... Thanks
Response from the owner:Thank you for your fantastic review! We're thrilled to hear that Patrick and our team have provided you with honest, knowledgeable, and excellent service over the years. Your kind words mean a lot to us, and we're glad we could help you save money while keeping your units running smoothly.
Mitchell Cooling and Heating was affordable and efficient with the install of our additional system for our unfinished space. Really clean work and the installation crew was polite and professional. I would recommend them for any HVAC work.
Response from the owner:Thank you for your recommendation! We're happy to hear that you found our installation affordable and efficient, and that our team was professional and polite. We appreciate your feedback and look forward to helping with any future HVAC needs!
Our air conditioner went out on the weekend and we were in the hospital having a baby. Called Mitchell Cooling and Heating and they rearranged their schedule to be able to come replace our entire unit first thing Monday morning. By that night we had a new heating and cooling unit and the house felt great.
Very thankful for their quick response. Customer service was excellent
Very thankful for their quick response. Customer service was excellent
Response from the owner:Thank you for your kind review! We're so glad we could help during such an important time. Congratulations on your new addition, and we're happy to hear that you're pleased with our quick response and service. We're always here for you!
The technician arrived at my house and I was not feeling well. We had returned home from being out of town and the air conditioner was running but the air was not cold. Told him where the units were, he found them, fixed the problem and then came and told it was done and what the cost was. I was elated that he considered that I just needed it fixed, quickly and easily and I then went to rest peacefully knowing the air was fixed and the house would be cool again soon. Would highly recommend this Company.
Response from the owner:Thank you for sharing your experience! We're glad our technician was able to fix your air conditioner quickly and with care, especially when you weren’t feeling well. We appreciate your recommendation and are happy we could help you rest comfortably again!
Technician Matt with Mitchell has consistently provided expert and conscientious repairs and maintenance on our HVAC units at a fair price.
Mitchell Mechanical has taken care of my HVAC needs for over 25 years. Always courteous, professional personnel respond to whatever is needed. From routine service to new unit installs they can handle the job. Office stall is always friendly and eager to get spomeone out to service my HVAC systems.
Ontime, professional, competitive pricing
AC broke called it in at 9:22 am. He came, he fixed it and was out of here before 10:30 am on Memorial Day. Thanks as always for the Good Service.
Having our AC go belly up when I was providing in-home hospice for my husband was extremely stressful, to say the least. The folks at Mitchell couldn't have been nicer to deal with, and they helped take some of the pain out of the situation. Decent prices, too! It's also a relief to know that they'll be continuing to service our system twice a year. One less thing to worry about. I'd highly recommend these folks. Many thanks to them and to my gal pal Pam for recommending them.
Our AC coil went bad right when the heat wave hit. Mitchell Cooling & Heating was able to get out to our home that night and fixed it completely the next day. Mr Petersen & Mr Ruack were quick and informative. The issue was addressed and resolved quickly. Highly recommended as we are happily enjoying the fresh clean COLD air. I honestly felt like family and am thankful for their service.
We just had a new unit installed in the spring. The service was amazing. We had an issue tonight and William came out even at 9 pm with no complaints and a smile on his face. He was able to fix the problm. I highly recommend this company!!!
Corey came out and installed two units for us last week. He and his helpers were very nice, professional, and knowledgeable in what they were doing. We highly recommend Mitchell Mechanical, to anyone who need their Heating and Air replaced.
In the last year, we had both of our heat pump units replaced by Mitchell Mechanical. Even though the units were only 12 years old, they began leaking the "old" Freon that is being phased out. Their price was better than the other quotes we received and the installation process very smooth. We are happy customers... 🙂
I had 2 new Lennox systems installed on March 19th. The installs were done on schedule without any issues and the systems are both functioning perfectly. I have been a satisfied Mitchell Mechanical customer for over 10 years and when it was time to replace both of my systems the decision on what company to use was very easy.
All your employees are very pleasant. The service guys are always on time and very knowledgeable. They explain what's involved in the maintenance checkups and answer all my questions. I tell others of the good service I receive from Mitchell Mechanical.
On time with all the installation of new equipment. You did a quality and great job. You answered all of my questions and am completely satisfied with you company.
The Service Techs are very courteous, polite and respectful. They answer all of my questions with honesty. I so appreciate a company that I can trust not to rip me off. I have been a long time customer since I moved to Cumming in 2000 and hope to continue the relationship for years to come. Thanks for your excellent service!
you can trust these folks to do what they say, and say what they do!
Have used MM for many years .. Through new heat units and new AC units for the last 20 years they have always been on time and helpful through it all !
Mitchell Mechanical installed my original heating/air system 17 years ago. I've participated in the maintenance program as well. The staff is always professional and personable! I have recommended their service to others and will continue to do so.
I have been with Mitchell Mechanical for many years. Their customer service is awesome. They are always on time and gives you a call before coming to the house. April and everyone in the office are always very pleasant. Very family oriented. Great job!!!
Excellent service, communication, & follow-up in both our home & church dealings with Mitchell Mechanical Heating & A/C! And the service men do not make a mess inside the house/church when working!
Referred to us by a trusted friend. We recently entered into contract.
Our first visit was very professional and informative. Our recent repair request was responded to promptly and turned around in less than 8 hours. It doesn't get any better than that.
Our first visit was very professional and informative. Our recent repair request was responded to promptly and turned around in less than 8 hours. It doesn't get any better than that.
I have used Mitchell Mechanical for well over 10 years. The service has always been great and I am sure they will service my heat and air for as long as I need it.
Mitchell is reliable and competent. Anthony is a wonderful service provider - always friendly, respectful and careful of our property When we have had to contact Mitchell to change an appointment or ask a question, calls were answered promptly by a real person and answers/help were provided without delay. We are so glad that we found Mitchell Mechanical as a service provider for our HVAC and we plan to keep on using their service.
THIS IS THE BEST HEATING AND AIR CONDITIONING COMPANY EVER. I HAVE AMERICAN HOME SHIELD AND DO NOT CALL THEM FOR THESE SERVICES; I ALWAYS CALL MITCHELL MECHANICAL. I HAVE VIP TREATMENT WITH THEM. THEY COME OUT TWICE A YEAR AND SERVICE MY HEATING AND AIR. THE STAFF IS WONDERFUL TO DEAL WITH AND THE COMPANY IS VERY FAIR IN PRICING. I HAVE REFERRED TWO PEOPLE TO THEM WHO WERE EXTREMELY HAPPY WITH THEIR WORK. YOU CANNOT GO WRONG WITH MITCHELL MECHANICAL.
